Education: Secondary (high) school graduation certificate. Work setting: Hotel, motel, resort. Tasks: Co-ordinate activities with other work units or departments. Establish work schedules and procedures. Perform same duties as workers supervised. Prepare and submit reports. Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality. Assist clients/guests with special needs. Co-ordinate, assign and review work. Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery. Requisition materials and supplies. Respond to complaints of guests. Register arriving guests and assign rooms. Receive and deliver items and messages for guests. Provide customer service. Supervision: Staff in various areas of responsibility. Computer and technology knowledge: MS Outlook. Work conditions and physical capabilities: Attention to detail. Large workload. Employment terms options: Early morning. Evening. Experience: 1 year to less than 2 years. Employment terms options: Shift. Night. Weekend. Health benefits: Dental plan. Health care plan. Financial benefits: Group insurance benefits. Life insurance. Night shift premium. Support for newcomers and refugees: Supports newcomers and/or refugees with foreign credential recognition. Support for Indigenous people: Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations .