Resident Experience Manager Jobs in Bedford, NS
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Bedford, NS
Resident Experience Manager
Resident Experience Manager
Full-Time Store Manager - Halifax Shopping Centre
Full-Time Store Manager - Halifax Shopping Centre
Store Manager
Store Manager
Administration & Resident Services Coordinator
Administration & Resident Services Coordinator
Store Manager
Store Manager
Proshine (Detail) Manager
Proshine (Detail) Manager
Relief Pharmacist
Relief Pharmacist
(CAN) Relief Pharmacist
(CAN) Relief Pharmacist
Restaurant Manager Latitude 44 - Four Points By Sheraton
Restaurant Manager Latitude 44 - Four Points By Sheraton
Project Manager, Cost Management
Project Manager, Cost Management
Regional Site Manager
Regional Site Manager
Project Manager
Project Manager
Program Manager
Program Manager
Assistant Manager – Food & Beverage Operations
Assistant Manager – Food & Beverage Operations
Cook
Cook
Account Manager (Comm Data)
Account Manager (Comm Data)
Territory Sales Manager
Territory Sales Manager
Manager, AI Developer (LLM & Intelligent Systems Engineering)
Manager, AI Developer (LLM & Intelligent Systems Engineering)
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Top Benefits
About the role
If you take pride in being compassionate, honest, professional, and safe, consider an exciting and rewarding career at Shannex. Our communities offer more than a place to work – they welcome and celebrate Great People who inspire meaningful connections while Leading the Way to Better Living™.
We are searching for a Resident Experience Manager to join our Parkland West Bedford team based in Bedford, Nova Scotia
Meaningful Benefits
You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents. Additional benefits include:
- Comprehensive health, vision, and dental benefits plan, including an Employee and Family Assistance Program
- Life, travel, and other insurances
- Access to virtual healthcare 24/7 for FREE through the group health benefit plan
RRSP program (5% employer matching) - Vacation accrual (begins immediately) and travel insurance
- Free onsite parking
- Access to thousands of perks vendors and discounts through our WorkPerks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment events
- Access to continuing education and training through Shannex’s Centre of Excellence
- Opportunities to be part of sector innovation and continuous improvement initiatives
- Recognition and Rewards for service excellence and safety
About the Opportunity
- Maintains quality and resident satisfaction of the Parkland of responsibility
- Consistently ensures service delivery meets established brand standards in terms of quality, safety, timeliness, and customer service.
- Establishes strong processes of utilizing formal and informal resident feedback to influence operational practices.
- Oversees the orientation of new Residents to Parkland through established standards.
- Provides leadership and direction to housekeeping and hospitality services team.
- Accountable for management and performance of both departments.
- Manages the professional development of all Team Members within the housekeeping and hospitality services department.
- Oversees operating budget and spending processes of the food and beverage department
- Directs safety & wellness culture of housekeeping and hospitality services team.
- Additional related duties as required
About You
In addition to placing high value on continuous improvement, collaboration and accountability, you bring:
- A University Degree or equivalent experience in Business Administration, Hospitality Management, or similar education.
- 2-3 years in a management role within Hospitality or Seniors Living environment
- You are passionate about working with seniors and have experience working with the elderly in a seniors’ living or long-term care environment
- Alzheimer’s Disease and other Dementia Care Course considered an asset
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About Shannex Incorporated
Shannex Inc. offers Retirement Living, Care at Home, and Nursing Home services across Nova Scotia, New Brunswick and Ontario. Shannex has been built on the commitment to place clients first, to provide service excellence and respect each client as an individual. Shannex is a family-owned, Maritime-based company that has been providing care to clients since 1988. Our core values; Clients First, Building Trusted Partnerships, Always Improving Quality and Being Accountable, define what Shannex stands for and create the framework for all that we do.
Shannex is more than a place to live or work. We are a community of people and friendships where the focus is on living well in the place our clients call home