Seasonal
WHAT'S IN IT FOR ME?

• Enjoy complimentary and discounted access to Blue Mountain attractions for you and your family, including the Adventure Park, private beach, gondola, hiking, and preferred golf rates.

• Save on meals across resort restaurants and cafés, including Starbucks.

• Receive exclusive discounts at all Blue Mountain-owned retail stores.

• Work in an inclusive environment that values diversity, equity, and well-being, with access to free therapy and wellness resources. Join a vibrant team community with employee events all summer, including but not limited to Sunset Hikes, Under the Big Top, Ice Cream Day and more.

HOURLY RATE- $18.00

FULL/PART-TIME HOURS:

Full Time and Part Time Hours:

• Full-Time: Average 4-5 shifts per week

• Part-Time: 2-3 shifts per week

• Shifts anywhere from 8:45am to 9:15pm; weekend work required

WHAT WILL I BE DOING?

As an Aquatics Customer Service Representative, you'll be one of the friendly faces that sets the tone for memorable resort experiences. You'll help create a welcoming, energetic atmosphere where guests feel cared for, excited, and ready to enjoy their time by the water. Your role keeps the fun flowing-from greeting guests to supporting smooth operations across our aquatic spaces.

• Welcoming guests with a smile and providing wristbands, lockers, keys, and fresh towels to start their visit off right.

• Handling cash and payments with confidence and accuracy, ensuring every transaction is smooth and seamless.

• Providing warm, knowledgeable, and professional assistance over the phone and in person-helping guests feel taken care of from the very first "hello."

• Using our booking and point‑of‑sale systems to ring in guests, schedule swim lessons, reserve birthday party spaces, and manage season pass memberships.

• Sharing your expertise by offering helpful guidance on swim programs, lessons, events, and all the aquatic fun we offer.

• Maintaining our beautiful resort spaces by tidying entrances, lobbies, multi‑purpose rooms, first-aid areas, pools, decks, and change rooms - ensuring everything looks inviting for the next wave of guests.

WHAT DO WE NEED FROM YOU?

• Previous customer service experience required

• Standard First Aid and CPR 'C' preferred

• Must be able to work effectively as part of a team

• Must be able to communicate effectively with all ages

• Must be able to attend mandatory training on June 16, 2026 from 4pm-7pm

• This role is being posted to fill a vacant position

AUTHENTICITY | EMPOWERMENT | COLLABORATION | PURPOSE

BLUE MOUNTAIN RESORT COMPANY OVERVIEW

Blue Mountain Resort is Ontario's largest mountain resort. Nestled on the shores of Southern Georgian Bay,on the traditional territory of the Anishinabek Nation: The People of the Three Fires known as Ojibway, Odawa, and Pottawatomie Nations.Only 90 minutes outside Toronto, Blue Mountain has become the four-season outdoor destination of the North. Blue Mountain is owned by Alterra Mountain Company.

ALTERRA COMPANY OVERVIEW

Alterra Mountain Company is a family of iconic year-round mountain destinations, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world.

Headquartered in Denver, Colorado and born out of a shared love of the mountains and adventure, Alterra Mountain Company exists to shape the future of mountain adventure.