In this role, the incumbent directly contributes to the smooth flow of transportation operations by ensuring order follow-ups, data entry, information flow, and coordination between clients and internal teams for the company’s flatbed division. This position requires strong familiarity with transportation-related computer systems, attention to detail, strong organizational skills, and the ability to manage multiple files simultaneously in a fast-paced environment where priorities can change quickly.

Our client, a well-established Quebec-based company in the transportation and logistics industry, is looking to welcome a Flatbed Logistics Clerk to its team. The successful candidate will play a key role in the administrative management of transportation files, client communications follow-ups, and daily operational support, working closely with dispatch, department management, and the billing team.

Responsibilities:

-       Receive, analyze, and process incoming customer emails.

-       Create orders in the internal system and ensure administrative follow-ups.

-       Update operational files and information in the system.

-       Coordinate follow-ups related to customer requests to support smooth operations.

-       Work closely with the dispatch team to ensure efficient information flow.

-       Support the department manager with daily operational follow-ups.

-       Collaborate closely with the billing team for required follow-ups.

-       Maintain complete, accurate, and up-to-date records in the system.

-       Ensure diligent follow-up of orders and related communications.

-       Contribute to operational efficiency by effectively coordinating communication between all stakeholders.

-       Perform any other related tasks linked to the position.

Benefits:

-       Group insurance after the probation period.

-       Group retirement savings plan (RSP) with employer contribution after the probation period.

-       A people-first environment where proximity and accessibility to employees and managers are valued.

-       A friendly and collaborative work atmosphere.

-       A company recognized for the quality of its services.

Requirements:

-       Relevant experience in logistics, shipping/receiving, or administrative coordination in a similar environment.

-       Experience in logistics within a transportation company, ideally in the flatbed sector.

-       Experience in a role involving file, order, and customer communication follow-ups.

-       Good understanding of the realities of road transportation in an operational environment. Knowledge of maritime and rail transportation is considered an asset.

-       Strong computer skills, including ERP and CRM systems, and data entry.

-       Professional, service-oriented approach with strong coordination skills.

-       Excellent command of both French and English, spoken and written, as approximately 50% of client communications are conducted in English.

Salary: Starting at $20/hour, negotiable based on experience
Schedule: Day shift, 7:00 a.m. to 4:00 p.m., Monday to Friday
Status: Permanent