Dispatcher/ Csr Jobs in Brampton
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Brampton
Dispatcher
Dispatcher
Dispatcher LTL & Full Truckload Transportation - Night Shift
Dispatcher LTL & Full Truckload Transportation - Night Shift
Dispatcher II
Dispatcher II
Dispatcher LTL & Full Truckload Transportation - Afternoon Shift
Dispatcher LTL & Full Truckload Transportation - Afternoon Shift
Brokerage Dispatcher
Brokerage Dispatcher
Dispatch/ CSR
Dispatch/ CSR
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About the role
Job Summary:
The Dispatcher is responsible for coordinating domestic and cross-border shipments for our customers. This role requires professional communication with clients and the ability to source and manage carriers to ensure efficient, reliable, and timely transportation solutions.
This posting is for an existing vacancy.
The salary range for this role is $55,000-$65,000
Hours: Monday - Friday 10:30AM - 7:00PM
Primary Activities and Tasks:
- Arranging pick/up delivery of customer orders for both Domestic and Transborder shipments
- Sourcing and negotiating with a variety of carriers to secure competitive rates, capacity, and transit times
- Communicating specific freight requirements and procedures to drivers and carrier's dispatch
- Tracking & Tracing, monitoring shipments and relaying status to customers
- Communicating with Customer Service Representative and warehouse operations for order completion
- Updating TMS with accessorial charges and ensuring the load is complete and accurate for billing
- Scheduling appointments for inbounds and outbounds
- Coordinating container and airport deliveries to warehouse
- Assisting customers and other third parties with inquiries and problem resolution, escalate when required
- Obtaining carrier packages and insurance/WSIB/etc.
- Providing carrier rates to the Rating department for quoting and prospecting purposes
- Other duties and projects as assigned
Academic & Professional Training:
- Secondary School Diploma or equivalency certificate
Experience:
- 3+ years of transportation experience
Skills/Competencies:
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Strong written and verbal communication skills
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Strong organizational, multitasking and problem-solving skills
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Capable of communicating effectively in a concise, professional manner
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Attention to detail and accuracy
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Proficient working with MS Office including Outlook, Word and Excel
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Proficient working knowledge in ERP/TMS software
ADLI Logistics is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If contacted for an employment opportunity, please advise Human Resources if you require accommodation in accordance with ADLI Logistics values and all applicable legislation.
We thank all applicants for their interest; only those selected for an interview will be contacted. Hiring is subject to successful completion of a background verification and integrity check.
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About ADLI Logistics
ADLI Logistics is an ISO 9001:2015 certified Canadian 3PL company that has been providing high-quality service since 1998. We specialize in raw/finished pharmaceutical and industrial chemical transportation, warehousing, and distribution while meeting all third-party compliance and operational requirements. Additionally, our freight management services are suited for all industries, as we have a large carrier network with various equipment to support your needs.
Our team will assess, recommend, implement, and manage a tailored supply chain that meets our customers’ requirements. As a member of key industry associations, we keep up to date on industry standards to ensure we provide the best service possible to our customers.
We offer access to many types of storage areas to provide a completely in-house solution to our clients. These storage areas include:
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a temperature- and humidity-controlled facility (15-25 C/59-77 F, 35-65% relative humidity)
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a 2-8 C (36-46 F) cooler with a redundant A/C unit
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a controlled and ambient chemical area with designated oxidizers and class 6.1 storage
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an NFPA30 flammable storage room.
The ADLI Logistics team loves challenges. For whatever supply chain challenge your business might have, we have a solution catered to your needs, whether it be freight management, warehousing, and Canadian distribution.
Join Our Team: At ADLI Logistics, we are always on the lookout for dedicated, innovative, and hard-working individuals to join our team. If you are passionate about logistics and want to be part of a company that values teamwork, customer service, and continuous improvement, we would love to hear from you. We believe that our employees are our greatest asset, and we are committed to providing an environment where they can thrive and contribute to our shared success. We look forward to doing business with you and potentially having you on our team!