Logistics Specialist, Cns Logistics Nca Jobs in Burlington, Ontario
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Burlington, Ontario
Client Care & Order Specialist
Client Care & Order Specialist
Meat Specifications Specialist
Meat Specifications Specialist
Quality Assurance Regulatory Specifications Specialist
Quality Assurance Regulatory Specifications Specialist
Senior Logistics Specialist, CNS Logistics NCA
Senior Logistics Specialist, CNS Logistics NCA
Global Logistics Specialist
Global Logistics Specialist
Logistics Specialist - Hybrid - Goderich, ON
Logistics Specialist - Hybrid - Goderich, ON
Clinical Nurse Specialist – Wound Care, Nursing Education
Clinical Nurse Specialist – Wound Care, Nursing Education
Clinical Nurse Specialist, Emergency Department
Clinical Nurse Specialist, Emergency Department
Logistics Product Validation Specialist
Logistics Product Validation Specialist
Business Support Specialist, Customs
Business Support Specialist, Customs
IT Services Infrastructure Specialist
IT Services Infrastructure Specialist
Specialist Electrical and Construction Projects
Specialist Electrical and Construction Projects
Engineering Program Specialist III
Engineering Program Specialist III
Logistics Associate
Logistics Associate
Logistics Technician
Logistics Technician
LVM Quality Assurance Staff Specialist
LVM Quality Assurance Staff Specialist
Vehicle Distribution Specialist
Vehicle Distribution Specialist
Proposal Specialist
Proposal Specialist
Environmental Specialist
Environmental Specialist
Spécialiste en approvisionnement
Spécialiste en approvisionnement
Client Care & Order Specialist
About the role
Company Overview
Capital Fire & Security Inc. is a leading provider of fire alarm and security systems, dedicated to protecting businesses and communities. We pride ourselves on professionalism, innovation, and exceptional customer service within the life-safety industry.
Position Summary
We are seeking a reliable and detail-oriented Client Care & Order Specialist to support daily operations at our Concord office. This role is central to customer communication, order processing, and coordination between internal teams. The ideal candidate is organized, customer-focused, and comfortable in a fast-paced office environment.
Key Responsibilities:
- Process and manage customer orders accurately and efficiently
- Provide professional customer support via phone and email
- Answer all incoming calls and direct inquiries as needed
- Enter and track customer service order requests
- Schedule deliveries for access fobs and card orders
- Maintain accurate data entry, records, and spreadsheets
- Update site visit tracking spreadsheets
- Set up and manage new project files
- Dispatch service calls and support daily office operations
- Collaborate with sales and technical teams to resolve customer inquiries
- Follow up on customer requests to ensure timely resolution
- Maintain high standards of professionalism and communication
- Assist with customer issue resolution using empathy and problem-solving skills
Qualifications & Skills:
- Previous experience in customer service, order desk, or administrative support preferred
- Strong verbal and written communication skills
- Excellent organizational skills and attention to detail
- Ability to multitask and manage competing priorities
- Proficient with Microsoft Office (Excel, Word, Outlook)
- Strong data entry and record-keeping skills
- Professional phone etiquette and customer-first approach
- Ability to work independently and as part of a team
- Experience in security, fire alarm, or construction-related industries is an asset
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