Job description:

Millcroft Inn & Spa is currently seeking a Room Attendant PM (Turndown) to join our growing team! This is a great opportunity that can provide flexibility, valuable work experience, and a chance to work with a tenured team.

Job Title: Room Attendant PM (Turndown) Location: 55 John St, Alton, ON L7K 0C4 Property: Millcroft Inn & Spa

This posting is for anexisting**within Lais Hotel Properties Limited.

**Position Summary:**Clean and turndown guest rooms as assigned by the housekeeping supervisor and assist in training of new Turndown Attendants when required.

Duties and Responsibilities:

Primary Responsibilities:

-Providing personalized and exceptional guest service at every given opportunity

• Collect assigned rooms and other duties as required

• Assist with Guest service of PM requests, amenities, set up of cots/cribs

• Prepare turndown roses

• Provide turndown service: replenish and refresh the Guests’ amenities

• Add all necessary supplies to the room as requested or needed

• Vacuum and remove all dirty dishes and trays

• Having a thorough knowledge of Lais Hotel Properties’ products and services

• Suggesting additional products and services meeting our Guests’ specific preferences

• Assessing guests’ individual needs to meet standards for additional products and services.

• Actively seeking ways to meet Guests’ product or service needs

• Provide assistance to PM Lobby Attendant to service pool towels based on business demands

• Keep work area and hallways well maintained and cleaned All other duties as assigned

Professional Requirements:

• Grade 10 Education
• Basic literacy in English Previous up-selling and/or sales experience is considered an asset

Personal Attributes:

• Capable of prioritizing work and handling a variety of tasks

• Confidence in selling and up-selling products

• Positive sales-oriented personality

• Desire to meet goals Ethical and honest

###Physical Requirements:

• Some lifting may be required

• Required to have good physical stamina Standing and walking throughout majority of the shift

Questions, quoting the job title and location, may be directed tohr@vintage-hotels.com

Lais Hotel Properties Limited is committed to fostering a diverse, inclusive, and accessible workplace where all individuals are valued and respected. We welcome and encourage applications from people with disabilities, Indigenous peoples, racialized individuals, women, 2SLGBTQIA+ persons, and others who may contribute to the further diversification of our team.

Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process. If you require accommodation, please let us know and we will work with you to meet your needs.

We are an equal opportunity employer and do not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, or disability.