Westside Recreation Centre is a world-class facility based on a lifestyle and wellness concept. Since 2000, we have been providing families with high quality and accessible recreation facilities, programs and services.

The Climbing Wall Instructor/Monitor position has the responsibility to provide quality leadership for a variety of climbing wall programs at Westside. Primary responsibilities include program instruction and belaying during open time. Other duties can include: volunteer supervision, program planning and administration, promotions, and risk management implementation.

Position Description

• Supervise and oversee program and drop-in participants in the climbing wall

• Provide supervision for uncertified instructors and volunteers

• Provide new guests and members with Climbing Wall Orientation

• Provide belay tests to those participants with previous climbing experience

• Provide excellent customer service and climbing wall information to our customers

• Belay during open climbing hours

• Belay during birthday parties and rentals

• Instruct climbing wall programs for children, youth and adults

• Ensure the safety of all participants

• Assist with route setting

ADMINISTRATIVE:

• Take daily attendance of program participants

• Lesson plan based on course requirements

• Attend any staff meetings/additional training

• Maintain written record/reports as necessary

• Answer any public inquires and/or complaints

• Administrative duties as required

RISK MANAGEMENT:

• Complete Incident Report Forms as required

• Assist in weekly safety and inventory checks

• Ensure waiver forms have been signed by a parent or legal guardian

• Follow all general facility rules related to general behavior, demeanor, use and care of facility areas, criminal activity

• Maintain equipment

PHYSICAL/PSYCHOLOGICAL DEMANDS:

• Ability to work in a fast-paced noisy environment

• Ability to work inside as well as outside when required

• Ability to lift 20-25 lbs on a daily basis

• Must be able to belay for long periods of time

SKILLS REQUIRED

• Ability to work in a team environment

• Ability to work independently

• Ability to lead small groups

• Good customer service skills

• Good communication and problem-solving skills

• Good planning and organizational skills

QUALIFICATIONS

• Current CSA Standard Z1210-17 Intermediate First Aid

• Must be of 18 years of age or older

• Minimum 6 months indoor or outdoor climbing experience

• High 5 is considered an asset

• Have CGI (Climbing Gym Instructor) Level 1 ACMG certification, or active CWI (Climbing Wall Instructor) Levels 1&2 CWA certification or actively working towards getting certified

WORK TERM:

• Part-time, evening and weekend shifts available