If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, join The City of Calgary. City employees deliver the services, run the programs and operate the facilities which make a difference in our community. We support work-life balance, promote physical and psychological safety, and offer competitive wages, pensions, and benefits. Together we make Calgary a great place to make a living, a great place to make a life.

The City is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, inclusion, anti-racism and reconciliation. Applications are encouraged from members of groups that are historically disadvantaged and underrepresented. Accommodations are available during the hiring process, upon request.

As the Coordinator, Animal Care & Clinic Services, you will provide direct supervision, leadership and strategic guidance to the Animal Care and Clinic Services teams. You will ensure a safe and rewarding environment for staff and the animals in our care and ensure that citizens and partner agencies receive high quality service when utilizing our programs. Primary duties include:

• Provide leadership and oversee the daily business operations for the animal shelter.
• Participate in recruitment, training, schedule staff, assign work and perform all aspects of performance management. Establish long-term planning and staffing requirements.
• Ensure optimal care, length of stay and a healthy and safe environment for staff and animals.
• Review pet files with the veterinarian to discuss complex and challenging cases.
• Develop and revise plans to address special situations including population management, capacity issues or contagious disease outbreaks.
• Coordinate pet adoption events and manage and oversee the adoption program, including media interviews.
• Act as a subject matter expert for the animal shelter database system.
• Provide guidance and requirements in relation to the No Cost Spay/Neuter Program.
• Oversee the development and execution of the Wise Whisker bite prevention education program, foster program and volunteer program.
• Monitor the budget for Animal Care and Clinic Services and manage supply purchases.
• Provide guidance on animal behaviour, enrichment and shelter best practices in relation to adoptability, disease control, animal welfare legislation, bylaws and standards of care.

Qualifications

• A completed 2 year diploma and at least 8 years of related experience in an animal shelter or veterinary clinic, including experience in a direct supervisory role, OR;
• A degree and at least 4 years of related experience in an animal shelter or veterinary clinic, including experience in a direct supervisory role.
• Experience with human resources in a direct supervisory role is preferred.
• Experience in a licensing/regulatory environment will be considered an asset.
• Knowledge of a wide range of computer software systems, familiarity with accounts payable, and understanding of budgeting/financials will be an asset.
• Exceptional leadership and communication abilities, supported by strong planning and organizational skills, effective conflict resolution, sound judgement and decision-making skills and emotional intelligence are essential for this role.

Working Conditions: Works in an office environment with some time spent in an animal shelter environment.

Pre-employment Requirements

• A security clearance will be conducted.
• Successful applicants must provide proof of qualifications.

Position and Pay Information

Business Unit: Emergency Management & Community Safety

Union: Exempt

Position Type: 1 Permanent

Compensation: Level A2 $115,627 - 144,534 per annum

Hours of work: Standard 35 hour work week.

Days of work: This position works a 5-day work week earning 1 day off in a 3 week cycle.

Location: 2201 Portland Street SE

Audience: Internal/External

Apply By: April 13, 2026

Job ID: 314130