Summary

working with hyatt: Event Sales Coordinator (12 month contract)

We are excited to share that Hyatt Regency Calgary has an opportunity to **join our Sales team as an Event Sales Coordinator.**We will take care of your journey with us, while you take care of our customers.

The Event Sales Coordinator is a key member of the Catering & Events team, responsible for providing administrative and sales support to the Event Sales Managers and the Associate Director of Events. This role focuses on assisting with the sales process, coordinating event logistics, and ensuring exceptional client service to maximize revenue and ensure successful events at our luxury hotel.

What is expected of me in this role?

SALES SUPPORT:

§ Respond to incoming event inquiries (phone, email, online) in a timely and professional manner.

§ Qualify leads and gather necessary information to determine event needs and potential.

§ Prepare and send proposals, contracts, and other sales-related documents.

§ Assist Event Sales Managers in conducting site tours and client meetings.

§ Maintain accurate and up-to-date records of all sales activities and client interactions in the hotel's CRM system (e.g., Delphi, Opera Sales & Catering).

§ Assist with the creation of sales presentations and marketing materials.

§ Conduct market research and competitor analysis to identify new business opportunities.

EVENT COORDINATION:

§ Assist in the planning and execution of events, including weddings, corporate meetings, social gatherings, and other special occasions.

§ Coordinate with various hotel departments (e.g., banquets, culinary, housekeeping, audio-visual) to ensure seamless event execution.

§ Prepare and distribute event orders (BEOs) and communicate event details to relevant departments.

§ Manage event logistics, including room setup, catering arrangements, audio-visual requirements, and vendor coordination.

§ Assist with on-site event management, ensuring client satisfaction and addressing any issues that may arise.

§ Follow up with clients after events to gather feedback and identify opportunities for future business.

CLIENT RELATIONSHIP MANAGEMENT:

§ Provide exceptional customer service to all clients and guests.

§ Build and maintain strong relationships with clients, vendors, and internal stakeholders.

§ Act as a point of contact for clients, addressing their questions and concerns promptly and professionally.

§ Anticipate client needs and proactively offer solutions to ensure a successful event experience.

ADMINISTRATIVE TASKS:

§ Manage and organize event files and documentation.

§ Prepare reports on sales activities, event performance, and client feedback.

§ Assist with budget management and expense tracking.

§ Handle incoming and outgoing correspondence.

§ Perform other administrative duties as assigned.

experience & Qualifications

Minimum of 3 years of experience in event sales, catering, or hospitality.

WHAT ARE THE ADDITIONAL BENEFITS Of WORKING AT THE HYATT REGENCY CALGARY?

§ Extended Health Benefits for you and your dependents and paid medical days.

§ Employer RRSP Matching Contributions.

§ Discounted Parking.

§ Discounts at our on-site restaurant Thomsons Kitchen/Bar.

§ Discounts at our on-site Spa-Stillwater Spa Services and Spa Products.

§ Tuition reimbursement program and career development program, Leading@Hyatt.

§ Complimentary meal during shift.

§ Complimentary hotel nights, friends, and family discounts at Hyatt properties around the world.

§ Wellbeing Programs, Headspace and Not Myself Today, Access to a Wellbeing and Relaxation Room, Complimentary Access to the Hotel Pool and Gym.

§ Opportunities to participate in our Hyatt Calgary LGBTQ2S+diversity group and youth hiring programming; RiseHY

§ 2025 Great Place To Work Certified

§ Rainbow Registered

§ Global Biorisk Advisory Council STAR Facility accredited

About Hyatt Regency

Being part of our Hyatt Regency Calgary family means always having space to be you. We constantly strive to reflect the world we care for with teams that achieve and grow together.

Be a part of something bigger. Enjoy life every day. Make a difference in the lives of those around you. Love where you work. Join a family that values respect, integrity, humility, empathy, creativity and fun, your perfect opportunity. At Hyatt, we care for people so they can be their best.

In the spirit of respect, reciprocity and truth, we honor and acknowledge Moh’kinsstis, and the traditional Treaty 7 territory and oral practices of the Blackfoot confederacy Siksika, Kainai, Piikani, as well as the Îyâxe Nakoda and Tsuut’ina nations. We acknowledge that this territory is home to the Métis Nation of Alberta, Region 3 within the historical Northwest Métis homeland. Finally, we acknowledge all Nations – Indigenous and non – who live, work and play on this land, and who honor and celebrate this territory. This sacred gathering place provides us with an opportunity to engage in and demonstrate leadership on reconciliation

This role will typically be a 40-hour workweek; some weekend and evening work will be required.

The minimum annual salary for this position is $56,500CAD.

Visit careers.hyatt.com to apply

Qualifications

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