Position Description

We are looking for an experienced and skilled Intermediate ServiceNow Developer to design, implement, and optimize solutions on the ServiceNow platform. This role requires hands-on development, problem-solving, and collaboration with stakeholders to deliver high-quality ServiceNow applications and integrations that meet business requirements.

Your future duties and responsibilities

• Develop, configure, and customize ServiceNow modules, including ITSM, CSM, CRM, ITOM, SPM, or HRSD.
• Possess demonstrated experience in leveraging ServiceNow's best practices in the applications mentioned above.
• Create and manage advanced scripts, workflows, Business Rules, and UI policies.
• Integrate ServiceNow with third-party systems and configurate the imported data.
• Perform system upgrades, testing, and troubleshooting to ensure platform stability and performance.
• Collaborate with stakeholders to gather requirements and translate them into user stories.
• Provide mentorship to junior developers and assist in code reviews.

Required Qualifications To Be Successful In This Role

• 3 - 5 years of hands-on experience as a ServiceNow Developer.
• Knowledge and experience in implementing new modules.
• ServiceNow certification in the modules mentioned above would be a strong asset.
• Proficiency in ServiceNow platform's functionalities and capabilities
• Experience in building and maintaining integrations.
• Critical thinking in terms of requirement gathering, solution design, and automation design.
• Strong understanding of ITIL principles and ServiceNow best practices.
• Excellent problem-solving, analytical, and communication skills.

"CGI is providing a reasonable estimate of the pay range for this role. The determination of this range includes various factors including but not limited to skill set level, geographic market, experience and training, and licenses and certifications. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $70,000 - $140,000."

Together, as owners, let’s turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.

To learn more about accessibility at CGI, contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.

Come join our team—one of the largest IT and business consulting services firms in the world.