Developmental Evaluator

Calgary Homeless Foundation (CHF)

Calgary Homeless Foundation guides the fight against homelessness. Fueled by this purpose, we envision the day when homelessness is rare, brief, and non-recurring — perhaps an episode in someone's life, but never a condition that defines it. Working in alignment with governments and collaboratively with service providers and community partners, we help translate complex system needs into coordinated, efficient ground-level action that maximizes the impact of every resource and creates lasting pathways out of homelessness.

We are uniquely positioned to observe the many challenges facing our city and strengthen the entire sector through strategic leadership, forward-thinking capacity development, and hands-on, day-to-day support.

Our comprehensive data warehouse reveals the full picture of homelessness in our community, enabling us to anticipate challenges and identify effective solutions. And we unite diverse stakeholders around shared goals and help address complex situations that no single agency can solve alone.

Our collective approach and focus on learning and evaluation equip us to address homelessness across our city while keeping the people experiencing it at the heart of our work. When the system works better together, more people find their way home.

We are looking for passionate, entrepreneurial, and talented people to join our action-oriented, high impact team.

The Position

Reporting to the Manager, Evaluation and Employment Services, the Developmental Evaluator will be responsible for leading a developmental evaluation of a newly funded employment program designed to connect participants in supportive housing programs to meaningful, sustainable, and living wage work. Through an evaluative lens, the Developmental Evaluator will lead with curiosity, facilitate discussions, log critical observations and conduct interviews, and other forms of data collection, to synthesize key program learnings in support of rapid program adaptation and improvement. To actively engage in this way, the Evaluator will be integrated with funded program staff (i.e., housing programs) some of the time to build relationships, observe service delivery, and engage in rapid feedback cycles. The Evaluator will also engage collaboratively with prospective employers and program participants to track key learnings and understand their experience of the program.

Along with leading the developmental evaluation, this position will also support the Manager, Evaluation and Employment Services with tracking other key metrics and outcomes and support with reporting.

Our Staff

CHF staff are action-oriented individuals who are catalytic leaders, courageous collaborators, evidence inspired, and vision dedicated. They choose to bring their professional expertise and personal talents to the non-profit sector, to add value to the full community. They work cooperatively with others in a strong team environment; demonstrate flexibility in organizing and undertaking work; show a high degree of initiative, discernment and resourcefulness; exhibit excellent communication and relational skills; demonstrate thoughtfulness and intelligence in decision making; and are focused on creating positive outcomes for persons experiencing homelessness.

How we work here:

At CHF our approach is grounded in purpose, collaboration, and accountability. We believe that how we work together matters as much as what we achieve.

Here’s what you can expect from us—and what we expect from you:

• Ownership Under Pressure: We take responsibility for outcomes, even when challenges arise.

• Constructive Feedback: We give and receive feedback openly, with the goal of learning and improving.

• Pace with Purpose: We move quickly when needed, without sacrificing quality or integrity.

• Healthy Disagreement: We challenge ideas respectfully and invite discussion to make decisions stronger.

• Shared Understanding: Expertise means building clarity for others, not being “right by default.”

Our culture values transparency, inclusion, and resilience. We name real pressures – external and internal - and navigate them together. Interviews and development conversations focus on real examples of how we act when it’s hard, because that’s when our values matter most.

Accountability and Deliverables

Areas of Accountability

Key activities include:

Program Design and Evaluation:

• Design and lead a developmental evaluation of the employment program – this includes implementing a developmental evaluation framework,

• Design and implement data collection methodology for the employment program,

• Work collaboratively with housing program staff, program participants, prospective employers, and CHF staff to complete necessary data collection and inform program adaptation and improvement,

• Work with CHF’s Data and Analytics team to foster integration of data for this program,

• Complete data analysis and reporting requirements for the evaluation, and other government reporting, and,

• Share developmental evaluation findings to program staff and leadership (both in funded programs and CHF) and support program refinement.

Collaboration & Project Support

• Act as a trusted representative and brand ambassador of CHF while interacting with key community partners and government representatives.

• Foster collaboration, cooperation, and teamwork with colleagues, community partners, and funded organizations, ensuring role clarity and working toward collective success,

• Collaborate with funded program key contacts, CHF teams and prospective employers to support program design and evaluation,

• Support the development of the employment program design and execution by fostering networks of mutual learning, feedback, and iterative growth and development.

• Collaborate with CHF staff to share learnings and gather feedback.

Education and Experience

The ideal candidate will have the following qualifications:

Education: A bachelor’s degree in social or health sciences, education, business, public administration, or similar. A master’s degree would be considered an asset.

Experience: 5-7 years experience working in evaluation with experience with surveys, interviews, focus groups, or similar data collection. Specifically, experience working on developmental evaluations or other complexity-informed approached. Experience in a non-profit or collaborative environment preferred.

Technical Knowledge: Solid working knowledge and familiarity with program design fundamentals (e.g., program logic models) developmental evaluation, and system thinking. Demonstrated proficiency with Microsoft Suite, including Word, Excel, and PowerPoint Presentations.

Project & Client Interface: Excellent project management and time management skills.

Problem-Solving & Process Skills: Knowledge of problem solving and decision-making practices, and process improvement techniques.

Collaboration & Influence: Ability to work effectively across cross functional teams, influence stakeholders, and translate organizational priorities into actionable program tasks. Excellent verbal and written communication skills, including preparing reports and briefs.

Compliance & Privacy: Familiarity with relevant data privacy practices and regulations.

General Competency Requirements

The ideal candidate will be expected to demonstrate and grow the following competencies:

Taking Accountability for Guiding the Fight Against Homelessness by:

• Regularly sharing our Purpose and Ambition and make decisions that move us toward it.

• Following through on my commitments to earn the trust of my colleagues and community partners.

• Identifying obstacles, admitting my mistakes, and taking ownership of solutions.

Fostering a Growth Mindset by:

• Regularly seek new information and leveraging data to inform my solutions and decisions.

• Treating mistakes as learning opportunities and focusing myself & others on improving future results.

• Considering how I may have contributed to problems and regularly seeking feedback to discover how I can improve.

• Accepting ambiguity and taking action to move us in the direction of our goals without waiting for perfect information.

Empowering Others to Succeed by:

• Articulating and agreeing upon clear expectations and desired results.

• Meeting regularly with my key internal and external stakeholders to ensure they have what they need from me to succeed.

• Eliminating organizational constraints that hold people back.

Collaborating for Greater Impact by:

• Proactively collaborating with others and incorporating their input into solutions.
• Respecting the unique strengths and agency of others by encouraging them to propose solutions and make decisions.
• Having the courage to share difficult perspectives directly, respectfully, and in a timely manner, and encouraging others to do the same.
• Being willing to change my perspective when presented with new information.