Donor Portfolio Specialist

Full Time

Why STARS
At STARS, we come to work every day with a purpose…to save lives. Whether you work in the aircraft or at one of our six bases, everyone at STARS plays a vital role in helping to provide critical care, anywhere. Since flying our first mission in 1985, we have never lost sight of what is most important – our VIPS, or Very Important Patients. Each year, we fly over 3,000 missions, providing worldclass critical medical care whenever and wherever we are needed, and every team member contributes to helping that VIP. We are a lifeline to the community when time and clinical expertise can make all the difference.

We are currently looking for a Donor Portfolio Specialist at our Calgary base in the Foundation department.

It takes a team to make a difference in people’s lives. When it comes to STARS’ life-saving mission, it also takes individuals, communities, industry and governments. As a member of our Foundation team, you will be on the front-line serving as an ambassador and fostering relationships with our allies. Be part of something bigger. Be part of our team.

Key Responsibilities:

• Analyze donor giving patterns, retention, reactivation, capacity, affinity and lifetime value to identify opportunities for increased engagement and revenue growth.
• Maintain dashboards, reports, and scorecards to support fundraising teams with timely, accurate insights.
• Provide insight-driven recommendations to support execution of the fundraising strategy and enhance donor journeys.
• Ensure accuracy and integrity of donor data through routine checks and collaboration with CRM/database administrators.
• Translate complex data into clear, actionable insights for non-technical audiences.

Qualifications & Requirements:

• Bachelor’s degree in Data Analytics, Business, Statistics, Social Sciences, Nonprofit Management, or related field (equivalent experience considered).
• 5 years of experience in data analysis, fundraising analytics, CRM reporting, or related roles (nonprofit experience preferred).
• Proficiency in CRM or donor database systems (e.g., Raiser’s Edge NXT, Salesforce, Tessitura, etc.).
• Intermediate to advanced skills with Microsoft Office, particularly Word, Excel and Outlook.
• Experience with segmentation, forecasting, and data modeling an asset.
• Familiarity with SQL or other query languages is an advantage.
• Strong analytical and problem-solving abilities with keen attention to detail.
• Ability to communicate insights clearly and compellingly to both technical and non-technical stakeholders.
• Highly organized and able to manage multiple priorities in a fast-paced environment.
• Collaborative team player with a curiosity-driven, continuous improvement mindset.

What we offer:
At STARS, every day we come to work with a purpose, to save lives. Maybe that’s your purpose too.
We provide a strong total reward offering inclusive of a salary tailored to your education and experience, comprehensive organization-paid health and dental benefits, free parking and more. But the real reward is joining a legacy – a legacy of lives saved, of hope in the fact of the unimaginable, and of pride in making a difference.
When you join STARS, you become part of a community that knows we’re stronger together. It takes a team to deliver the highest standards of care, and we need you to help us be our best.

Elevate your career. Be part of something bigger. Be part of STARS.

How to Apply/ Deadline to apply:
If you are the person we are looking for and would like to make a difference with your career, please make sure to apply by closing date: May 14, 2026

Want to learn more?
Interested in making a difference behind the scenes? Discover how our Foundation team drives support for life-saving missions across communities. Learn More About Foundation

By clicking "submit", you provide Shock Trauma Air Rescue Service (STARS) consent to collect, use and disclose your personal information for the purpose of evaluating, establishing and/or managing an employment relationship with you. You acknowledge that your personal information may be transferred outside Canada, and may be accessible to law enforcement and national security authorities outside Canada. If you have questions about this consent, or wish to obtain further details about STARS' privacy practices, please contact our privacy officer at privacy@stars.ca or review our privacy policy at https://stars.ca/privacy-policy/ .

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