TheLTL Western Team Lead (TL)is responsible for overseeing the LTL Operations team for their assigned Network. This includes supporting each team member with day-to-day execution, escalation, and assisting them in their personal development. The TL is also responsible for the regional LOS, maintaining internal relationships, partner carrier development, cost management, and operational efficiency.

**Specific Responsibilities include:**People Development and Support:

• Monitor, evaluate, and advise on day-to-day decision making of the of the Operations Support, LTL Coordinator, and Operations Weekend team.
• Report and measure network performance data to identify efficiencies and implement solutions.
• Guide the Operations Team to work with other areas of operations to successfully move product (i.e. fleet managers, planners, ABL, etc.).
• Review internal and carrier tendering decisions made by the LTL Operations Team, providing guidance and feedback to improve service and improving operational efficiency.
• Play an active role in training, development, and succession planning by identifying team and regional needs and providing hands‑on support.

Regional Development:

• Monitor daily performance, identifying network and operational improvement opportunities.
• Maintain strong cross-functional and partner carrier relationships.
• Assist in operation improvements such as implementing best practices and supporting continuous improvement discussions.
• Review carrier performance and assist with informed operational decision‑making.

Maintaining Service Levels:

• Monitor regional service levels and assist LTL Leadership in corrective action initiatives.
• Encourage proactive communication between LTL Operations and Customer Service teams.
• Review planning decisions to ensure service and efficiency standards are consistently met.

Cross Functional Support:

• Communicate and align LTL Operations strategies with Customer Service and LTL Pricing teams.
• Provide operational support to other business areas as required to help meet broader organizational goals.

Our Ideal Candidate will possess:

• 1-2 years related experience in transportation or a similar role.
• Ability to demonstrate success using strong communication and interpersonal skills.
• Ability to thrive in a multi-task, deadline orientated, high volume and fast-paced environment.
• Demonstrated attention to detail, problem-solving and critical thinking skills.
• Strong customer service and relationship-building skills.
• Able to quickly adapt to changes, shift focus, meet deadlines, and complete time-sensitive tasks.
• Knowledge of the geography of North America.
• Knowledge of the Trucking Rules and Regulations, Service Capabilities and Standards, Freight Lanes and Rates.
• Proficiency with MS Office and the ability to learn complex programs.

This job is classified under NOC Code: 14405.

Note: This position may be based out of ourCalgary, AB or Langley, BC office. Candidates in either location are encouraged to apply.

Why Bison:

• Thrive in a supportive team that provides coaching and training to help develop your skills and progress your career
• Dispersed work environments that promote a healthy work-life balance
• Meaningful and impactful work and projects with an essential service provider
• Join our engaging Wellness Program& extracurricular sports teams

About Bison:

• Celebrating over 50 years in Business
• Active in giving back through Corporate Social Responsibility and Charitable Giving
• Committed to environmental sustainability

Bison Transport is committed to Diversity and Inclusion in the Workplace.