Outbound Telemarketer Jobs in Calgary, AB
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Calgary, AB
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Top Benefits
About the role
Vicimus is looking for an Outbound Telemarketer (Private Sales) to join our growing team!
The Outbound Telemarketer (Private Sales), which is part of the Business Development team, plays a critical role in growing the business within our organization. We are looking for enthusiastic, driven, and passionate individuals to join a fast-paced, high performing team to join our growing team!
Come join our team of automotive specialists!
Perks:
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Competitive wage; Compensation based on productivity
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Opportunity to work from home (fully remote position)
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Personal career growth opportunities within the organization
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Proactive and knowledgeable management
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Generous employee discounts
Job Responsibilities:
- Managing outbound communication– Contact consumers on behalf of our clients with providing details with regards to campaigns and marketing initiatives though phone, email or SMS providing the highest degree of customer service.
- Coordination of appointments– Scheduling of consumer appointments to fit both the needs of the clients as well as the needs of the organization. Appointments will be coordinated for our group of dealerships clients within the automotive industry.
- Customer satisfaction- Monitoring customer satisfaction and develop rapport with the consumer with the utmost level of customer experience and professionalism.
- **Data Management –**Accurately review and enter all customers’ appointments, inquiries and/or concerns into a system.
- Performance – Expectation of 120+ outbound calls per day with excellent verbal communication skills. Performs other duties as assigned or required by the leadership team.
Experience - Must Have:
- 1-2 Years customer service/sales experience required
- Experience in a call centre environment
- Post-secondary Education
- Strong computer literacy skills
- Strong organizational skills
- Must be a self-starter and have the ability to multitask
- Automotive service background (preferred but not essential)
- Preferred CRM database experience
- Self-driven, likeable, and adaptable to change
- Ability to work in a fast-paced environment
- Ability to work independently and be a team player
- Have a positive attitude!
Work Schedule:
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Monday to Friday: 11:00am to 7:00pm EST
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Saturday (preferred): 10:00am to 6:00pm EST
Upon request, Vicimus will provide reasonable accommodation for persons with disabilities to support participation of candidates in all aspects of the recruitment process. All qualified applicants will receive consideration for employment.
If the above meets your qualifications and interests, please send your resume and a cover letter in confidence. We thank all interested candidates, however, only those being considered will be contacted.
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About Vicimus Inc.
We've grown up in automotive, and live it every day.
Which means, we solve problems…for dealer groups, single point dealerships, automotive associations and OEM's.
What we do:
We design, build, deploy and manage software based solutions, and provide personalized strategic services, that empower automotive dealerships to generate an increased ROI from their sales, marketing and operations.
Why we do it well:
We like to think of ourselves as a progressive dealership group. When results aren't as good as they should be, we act. When everything is going well, we ask, "what can we do better?". Always focused on creating the ideal customer experience, pushing the operation to better performance and working smart to lead the way forward. That's how we build our solutions. That's how we run our business. That's how we make a difference. And that's what it will be like to work with us. Hope you'll join us.