**HOURS:**Monday- Friday, 8:30 am - 4:30 pm, some evenings and weekends needed

**REPORTS TO:**Program Manager

“Despite great challenges we believe unhealthy cycles can be broken, new opportunities created and, through healing, health restored.”

Reports to the Program Manager and other Streetworks staff. The Outreach Worker is responsible for connecting with marginalized individuals living in poverty or in unsound encampments across Edmonton. The Outreach Worker engages with community members and helps them navigate resources and services that best suit their needs while also helping them transition to a more stable and safer lifestyle.

“We stand with our clients, side by side, patiently and for as long as they want – a constant and consistent caring force”

Position Responsibilities

• Build rapport with individuals living in poverty and gain an understanding of their stories and their needs.
• Develop personal profiles for community members and identify the major sub-groups and proportions they represent
• Connect with businesses, storeowners, community groups, residents, City of Edmonton, EPS, EMS, hospitals and other service agencies that encounter individuals frequenting the streets
• Liaise and be the contact person in crisis situations between people who are homeless and others in the community
• Appropriately help each person experiencing homelessness along the scale of health and integration based on life situations,desire and opportunities
• Be a liaison for various helping agencies
• Identify service gaps in meeting the needs of people on the streets
• Discuss how to have a healthy level of coexistence, tolerance and respect among everyone
• Respond to overdoses and other related crisis by following the proper protocol
• Facilitate the development of standards of behavior expected in the areas
• All other duties as outlined by program manager.
• All staff at BSCS are expected to participate in occasional outreach and emergency response efforts (e.g., winter response) to support and engage with clients.
• BSCS is more than a workplace. It is a community where everyone helps and contributes to the whole, and there is an expectation that all employees will take part in events (during the work week and occasionally during weekends and evenings). This includes fundraising campaigns, running community meals, medicine picking etc.

Qualifications

• Post Secondary Degree in a relevant field (Social Services, Social Sciences is preferred) and/or relevant work experience
• Valid Class 5 Non GDL license and access to a reliable vehicle
• Police Check with the Vulnerable Sector and Child and Youth Intervention Check completed within the past six months
• Valid First Aid certificate or enrolled in a future course

Why Work for Boyle?

• All work done positively impacts the community and its members!
• Access to Lumino Health, including Stress & Wellness support
• Employee activities and events throughout the year
• Various training initiatives, and development opportunities

Boyle Street Community Services (BSCS) is a values-driven organization that believes our clients are the experts in their own life. Your job will be to foster innovation with your team alongside our community members.

Clients, staff, and partners are vital members of the Boyle Street team, so we place emphasis on making sure that we address each other correctly by using preferred pronouns. We invite you to let us know how to properly refer to you and your pronouns as you explore finding a professional home with us.

Boyle Street Community Services aims to foster a work environment that is rich with Indigenous culture, teachings, ceremonies, and activities- as a reflection of the communities we serve and the land we reside upon.

Boyle Street Community Services is an equal opportunity employer. We value the diversity of the communities we serve and are committed to engaging and developing a diverse and inclusive workforce. Boyle Street Community Services welcomes applications from First Nation, Inuit, Métis, New Canadian, differently abled, and LGBTQ2S communities.