Credit Manager Jobs in Calgary, Alberta, Canada
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Calgary, Alberta, Canada
Credit Manager-SME & Business Banking
About the role
Job Requirements
About the Role The Credit Manager is responsible for managing a team and coordinating with the sales team to achieve the assigned area targets. This role involves direct interaction with customers to assess their creditworthiness, ensuring completion of verifications, and adhering to the company's credit policy. The Credit Manager must balance sales support with risk aversion, contributing to the broader organizational objectives of the bank.
Key Responsibilities Primary Responsibilities Underwrite secured and unsecured loan proposals in accordance with established policies and procedures to meet agreed SLAs and manage business volumes. Supervise a team of credit underwriters and provide necessary guidelines. Conduct personal discussions with customers to assess creditworthiness. Control and reduce front-end delinquencies by contacting customers upon first presentation. Ensure completion of credit and KYC documentation, including telephonic, field, and collateral verifications. Coordinate with the sales team to achieve targets and ensure SLA compliance. Ensure adherence to credit policies and standards. Secondary Responsibilities Support the sales team with credit-related queries and documentation. Assist in training and mentoring junior credit staff. Participate in audits and ensure compliance with internal and external regulations.
What We Are Looking For Education Graduate in any discipline. Experience 4-5 years of relevant years of experience in credit underwriting. Skills and Attributes Strong understanding of credit policies and procedures. Excellent communication and interpersonal skills. Ability to manage and guide a team effectively. Attention to detail and strong analytical skills. Customer-centric approach with a focus on risk management
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About IDFC FIRST Bank
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Formed in December 2018 through the merger of infrastructure finance giant IDFC Bank and retail finance specialist Capital First, we commenced commercial banking operations in 2016. Our core principles:
Vision: Building a world-class bank in India, driven by ethical, customer-friendly, digital, and socially responsible banking principles.
Universal Bank: Offering a comprehensive range of services like Retail, MSME, Rural, Startups, Cash & Wealth Management, Deposits, Corporate & Government Banking, Working Capital, Trade Finance, and Treasury Solutions.
Ethical Banking: We follow a 'Near and Dear' test, ensuring products are customer-friendly enough for employees to recommend to loved ones. We simplify legal jargon for clarity and offer 'ZERO FEE Banking' on all savings account services like SMS alerts, IMPS, RTGS, NEFT, ATM withdrawals, and more, making it India’s 1st & only bank to do so.
Customer-Friendly Banking: IDFC FIRST Bank credits monthly interest on savings accounts, offers lifetime-free credit cards with non-expiring rewards and transparent fees.
Technology-led Banking: Seamless services across mobile, branches, internet banking, call centres, & relationship managers. Our mobile app, with 250+ features, is rated 4.8 on Google Play & the App Store. Global rating agency Forrester ranked it India’s best & among the world’s top 20 for two consecutive years.
Social Good Banking: Focusing on financial inclusion, we serve 40M+ customers, with 16M lifestyle improvement loans,15M loans to 4.3M women entrepreneurs, 6.5M vehicle loans, 1M each for sanitation & livelihood, 300K SME, and 100K home loans.
ESG Goals: We hold high ESG scores, demonstrating our commitment to financial inclusion & social responsibility. Creating a new-age, ethical and world-class institution for India is a privilege for its employees.