Senior Business Analysts understand the business and user goals of a project and provide clear requirements for the development and testing team. Working with key stakeholders, Senior Business Analysts clarify and communicate business needs, contribute to the definition and design of solutions, and ensure the alignment of business solutions and business needs. Senior Business Analysts perform activities including business process analysis, needs assessments and solution definition throughout the systems development lifecycle. Senior Business Analysts helps develop processes and methodologies to manage requirements for all stakeholders.

As a Senior Business Analyst, you have experience gathering and documenting product requirements. You have worked in a variety of systems environments and have at least a general understanding of the technology considerations. You are comfortable leading workshops, working meetings and presentations. You communicate in an empathetic, positive and friendly manner with a focus on clarifying business needs and customer service. Working with contractors, vendors and multiple processes and methodologies to manage requirements for all stakeholders

NOTE: THIS IS A CONTRACT ROLE WITH AN END DATE.

RESPONSIBILITIES

• Contributes to the analysis of business processes to identify and clarify requirements
• Contributes to improvements to business processes
• Is able to analyze and assess an organization’s business model
• Demonstrates an ability to express complex ideas clearly
• Facilitates analysis, classification and documentation of requirements
• Proposes an appropriate document-set for a project
• Publishes, distributes and facilitates sign-off of requirements documentation
• Manages changes to the requirements baseline
• Supports impact analysis on changes to requirement(s) through project lifecycle
• Gathers, clarifies and validates requirements
• Acts as interpreter who facilitates communication between clients and internal teams
• Anticipates, quantifies and resolves problems and issues with requirements
• Uses data and process modeling techniques to identify and clarify requirements
• Communicates with clients and internal teams to clarify and validate requirements
• Uses data and process modeling tools
• Demonstrates knowledge of testing strategies, plans and execution
• Participates actively in the development of testing strategies and plans
• Designs user acceptance testing plans
• Monitors user acceptance testing and responses to problems
• Understands IT and project management concepts
• Uses desktop productivity applications at an superior level
• Is aware of the societal impact of information and information technology
• Understand information security and confidentiality guidelines

REQUIREMENTS

• 5 - 10 years experience as a Business Analyst in software or interactive web development initiatives
• Bachelor’s degree in Business, Commerce or equivalent
• Strong analytical skills
• Strong organizational skills
• Applies creative thinking and problem solving to clarifying requirements related issues
• Demonstrated experience producing technology project artifacts including: use cases, requirements documents, design functional specifications, test plans and test cases, process flows.
• Demonstrated experience in technology solution management, including: usability/GUI design, web application development methodologies, object-oriented development approaches
• Working knowledge of third-party solution providers
• Defining and documenting design to requirements trade-offs
• Broad knowledge of programs, projects and knowledge management processes and tool sets
• Knowledge of user-centered content development, interface design, information architecture, digital branding and marketing communications
• Demonstrated experience in communications management, including ability to communicate with a variety of audiences (client and internal team)
• Consensus building, team building and problem solving
• Written and oral communications, including presentations to senior level executives
• Ability to work with cross-functional teams throughout implementation to ensure integrity to requirements
• Organizing and facilitating meetings with business users for requirements gathering
• MBA desired but not required

Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.

We continually review ranges to address skills, experience and markets. Base salaries are determined during our interview process, by assessing a number of factors that include, but aren’t limited to, a candidate’s experience and skills relative to the scope and responsibilities of the position. For current CM employees, tenure will also be a consideration.

Salary Range

$110,000—$120,000 CAD

*Critical Mass is an equal opportunity employer. 

Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.*

The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.

If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoid
If Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.html
If U.K. based: https://www.gov.uk/consumer-protection-rights
If Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx