Solutions Engineer Jobs in Canada, United States
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Canada, United States
Top Benefits
About the role
Who you are
- Brings broad industry exposure—whether in automotive, aerospace, heavy equipment, medical devices, or another complex mechanical space
- Equally comfortable in front of a whiteboard or a C-level boardroom—able to translate engineering problems into business outcomes
- Able to work cross-functionally with Sales, Product, Marketing, and CS teams
- Strong communicator, adept at tailoring technical discussions to different audiences
- Comfortable juggling multiple strategic and tactical initiatives in parallel
- Industry Domain expert - you have deep knowledge and experience with knowledge of CAD/PLM tools
- Ability to comprehend use cases and demonstrate industry domain expertise to establish credibility with customers
- Ability to break down complex topics into easy to digest information
- A mechanical engineer by background, with real-world experience in product development, engineering processes, and design
- One team, one mission - you are a team player with an ownership mindset and no ego
- Relationship builder - you are able to build trust and strong relationships with customers and internal CoLab stakeholders
- Broadcaster - you have excellent communication and presentation skills, with a strong ability to convey your message
- Achiever - you are able to make your own content, deliver demos, and autonomously strive to hit tough timelines
- Bonus points if you have been a solutions (sales) engineer before
What the job involves
- Sales Engineering at CoLab is a team of mechanical engineers who sit at the intersection of product, sales, and customer success. They act as product experts, industry experts, and the voice of the customer—playing a critical role in helping prospects and customers realize the full value of CoLab
- The team operates across three core functions:
- Sales Engineers (SEs): Focus on the pre-sales experience, partnering with prospective customers to evaluate CoLab and understand how it fits into their workflows and engineering challenges
- Customer Solutions Engineers (CSEs): Work with existing customers to drive complex deployments and transform how teams collaborate. They help organizations adopt new ways of working enabled by CoLab to achieve ambitious outcomes
- Mechanical Forward Deployed Engineers (MFDEs): Partner closely with specific customers to design and build tailored solutions for unique or high-impact problems, working alongside dedicated software engineering resources at CoLab
- While this role is focused on the pre-sales Solutions Engineer function, the strongest candidates bring a skill set that can flex across all three areas. Sales Engineers at CoLab are not siloed—they are adaptable, customer-centric, and capable of contributing wherever they can drive the most impact. As the team grows, we will be exploring how CSE’s and SE’s could become more of a single role
- Prepare and deliver engaging, specific demos that showcase how CoLab addresses customer pain points and delivers unique value
- Partner with Account Executives and Customer Success Managers to solve challenging customer problems across diverse mechanical design and engineering use cases
- Understand a customer’s current-state workflows, pain points, and how they map to business outcomes
- Map how customers work today to CoLabs capabilities, and challenge them on new ways of working with what CoLab unlocks
- Be a trusted advisor to customers and prospects, on what is possible with AI in the context of mechanical engineering today, and in the future
- Partner with Product Managers on new product initiatives to incorporate the perspective of a mechanical engineer in what we’re building
- Share customer insights with Product to ensure we’re always building what our customers need
- Act as an instructor to cross functional teams at CoLab for engineering topics. Example: “What is Injection Molding, what is DFM in this context.”
- Work with Sales, Customer Success, Marketing, and Product to improve go-to-market strategy and enhance the customer experience
- CoLab is a category-creating product, which means you’re not just showing a tool, you’re helping people understand a new way of working. As a pre-sales Sales Engineer, you specialize in guiding everyone from end users to executives in seeing what’s possible and why it matters for how they work today
- Tailored demonstrations for different industries, use-cases, and customers
- How we position CoLab in initial conversations and our sales process for mapping their challenges to CoLab's solution
- The execution of evaluation periods with potential customers
- Clearly articulating business value, ROI, and impact to both technical and non-technical stakeholders
- Support customer onboarding and success transitions by ensuring alignment from first value to long-term adoption
Benefits
- Health and dental insurance (covered at 100% for the employee)
- Unlimited PTO
- Remote/Hybrid Work: Our main office location is in St. John's, NL where we offer hybrid and remote opportunities
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About CoLab Software
Your most critical product decisions are made everyday in design reviews.
But as products get more complex and teams become larger and more specialized, the design review process looks the same as it did 10-20 years ago.
So what happens?
-43% of design feedback is never documented or addressed -87% of engineering leaders say it takes hours or days to trace the rationale behind a single design decision -90% of companies have product launch delays due to late-stage design changes.
These problems won’t be solved by more meetings, better PLM workflows or increased pressure to keep slide decks and spreadsheets up-to-date. These are problems that require a completely new way for engineering teams to work together.
CoLab is a cloud based platform purpose built for fast, effective design review. Using CoLab, multiple engineers, designers, and other stakeholders can review designs together and build off one another's feedback.
CoLab makes it easy to review the right data (including CAD) with all the right people, capture useful feedback, and track issues through to action. CoLab pulls together design discussions previously lost in emails, spreadsheets, and notebooks into a single platform that integrates back into PLM. We call it a Design Engagement System.