Our client, a non-profit organization dedicated to providing dignified housing to vulnerable families, victims of domestic violence, students, and even professionals seeking housing in a saturated market, is looking for a SARL Worker to guide and assist households or individuals in their housing search within the area from Châteauguay to Chambly.

If you wish to contribute to a meaningful and essential mission, while working in a warm and collaborative environment, this opportunity is for you!

Responsibilities:

• Ensure visibility and promotion of the aid service on social media and among local organizations to increase its reach in the region.
• Respond to calls and emails from citizens and assess their needs.
• Redirect, if necessary, to intermediate resources.
• Develop an action plan with applicants to help them find housing.
• Accompany applicants on visits, if needed.
• Send daily updates on available housing.
• Conduct neighborhood visits to check for new housing that is not posted online.
• Be available to take emergency calls on the mobile phone for people at risk of becoming homeless.
• Input and update information in our computer system.
• Manage relationships with existing tenants concerning issues between households.
• Develop new procedures to simplify follow-ups.
• Perform any other related tasks.

If you are ready to take on new challenges, we want to meet you!

Benefits of this position:

• Quick entry into the position.
• Insurance after the probationary period:
• Dental insurance
• Disability insurance
• Supplemental health insurance
• Vision insurance
• Paid time off.
• Equal contributions to RRSP.
• Company events.
• Mileage allowance.
• Employee Assistance Program.
• Pension plan.
• Casual dress code.

Requirements:

• Have access to a vehicle and a valid driver's license.
• Training or experience in customer service or aid services.
• 5 years of experience in customer service with various types of clientele (MANDATORY).
• Computer skills to enter applicant data and send emails.
• Strong knowledge of French (written and spoken) and basic English for communicating with English-speaking clients (about 25% of the time).
• Resourceful and independent.
• Open to working with diverse clientele.

Salary: Between $23 and $25 per hour, depending on experience. Schedule: Day shift, 30 or 35 hours per week, Monday to Friday. Status: Permanent