This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior SRE, Managed Gateways based in Canada. This role offers the opportunity to design and operate highly reliable cloud infrastructure powering enterprise-scale managed services. You will play a key role in ensuring platform resilience, scalability, and performance across complex multi-cloud environments. The position combines deep Site Reliability Engineering expertise with customer-facing technical leadership. You will collaborate with engineering, product, and customer teams to deliver seamless implementations and continuous improvements. This is an ideal opportunity for an experienced SRE professional who enjoys solving complex infrastructure challenges. You will help shape reliable cloud-native systems while influencing product evolution through real-world customer insights. \n

Accountabilities

The Senior SRE, Managed Gateways will be responsible for building, operating, and improving scalable cloud-native platforms while serving as a technical leader for enterprise implementations. Key responsibilities include: Lead and mentor Site Reliability Engineering initiatives focused on highly available managed gateway solutions. Architect, develop, and maintain resilient cloud-native systems using technologies such as Kubernetes, Golang, and major public cloud platforms. Own the complete operational lifecycle, including monitoring, alerting, incident response, troubleshooting, and continuous service improvement. Establish and improve automation, self-service tooling, and deployment workflows to enhance engineering efficiency. Define, monitor, and optimize service level objectives (SLOs) and service level indicators (SLIs) to maintain platform reliability. Drive best practices around architecture, technical debt management, scalability, and operational excellence. Collaborate with product, engineering, and customer-facing teams to improve platform capabilities and operational readiness. Partner directly with enterprise customers to support onboarding, implementation, and successful production deployments. Analyze complex customer environments across AWS, GCP, and Azure, adapting solutions to unique infrastructure requirements. Act as a senior technical escalation point for complex customer implementations and reliability challenges. Transform recurring implementation patterns into scalable solutions, documentation, and reusable platform capabilities. Provide product feedback based on customer requirements, operational insights, and real-world deployment experiences.

Requirements

The ideal candidate is an experienced Site Reliability Engineer with strong expertise in distributed systems, cloud infrastructure, and enterprise-scale operations. Required qualifications and skills include: Extensive experience working as a Site Reliability Engineer, DevOps Engineer, or similar role focused on highly available and distributed systems. Deep knowledge of Kubernetes, cloud-native architectures, and modern infrastructure practices. Experience working across multiple cloud providers such as AWS, GCP, and Azure. Strong programming skills in Golang or similar modern languages used for automation and tooling. Proven experience building and maintaining CI/CD pipelines and infrastructure-as-code solutions using tools such as Terraform or Ansible. Strong understanding of monitoring, logging, and observability platforms including Prometheus, Grafana, ELK, Datadog, or similar technologies. Experience with managed services, API gateways, networking infrastructure, or related technologies is highly valuable. Strong ownership mindset with the ability to manage critical systems and drive effective incident resolution. Excellent collaboration and communication skills with the ability to work across distributed teams and time zones. Ability to operate effectively in a fast-paced environment where priorities evolve quickly.

Preferred Qualifications

Experience with service mesh technologies such as Istio or Linkerd. Familiarity with database administration for high-throughput systems, including PostgreSQL or Cassandra. Contributions to open-source infrastructure or reliability engineering projects. Relevant cloud certifications such as AWS Certified DevOps Engineer or Certified Kubernetes Administrator (CKA).

Benefits

Competitive compensation range of CA$118K–CA$167K depending on location, experience, and qualifications. Fully remote work opportunity within Canada. Opportunity to work on large-scale cloud infrastructure and enterprise technology solutions. Exposure to complex multi-cloud environments and cutting-edge reliability engineering practices. Collaborative environment with globally distributed engineering and product teams. Opportunity to influence platform strategy and technical direction. Professional growth opportunities through challenging projects and continuous learning. Supportive culture focused on innovation, ownership, and engineering excellence.

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