Operations Supervisors with Cando are responsible for day to day and shift by shift execution of the daily operation plan. If you enjoy working as part of a team, problem solving, and a company that promotes a strong safety culture, this opportunity is for you!

Cando provides specialized rail operating services. We provide a wide range of rail services including short line operations, industrial switching, material handling, terminal & transload services, and more. With over 50 operations, we are the 3 largest locomotive fleet in Canada and growing!

Cando Advantages

• Work Life Balance with Fixed Schedules
• Cando’s Technical and Leadership Training Programs
• Award Winning Safety Culture
• Employee Ownership Program
• Group Life, Accidental Death & Dismemberment, and Long-Term Disability Insurances
• Flexible Health & Dental Benefits
• Canada’s Best Managed Company for 9 years!

Job Description

Operations Supervisors with Cando are responsible for day to day and shift by shift execution of the daily operation plan. Working in a customer-oriented environment must lead the team to meet customer commitments and expectations efficiently and safely while demonstrating a strong initiative, organization, and leadership skills.

Roles & Responsibilities

Safety

• Actively participates in the execution of Cando’s Safety Management Plan and initiatives including audits and reports; observes, documents, and evaluates safe work practices as per rules and regulations
• Facilitates employee meetings and safety briefings to review any safety hazards and risks, discuss changes in the workplace, and promote general safety awareness;
• participates on customer safety and quality teams as required
• Investigates accidents and incidents, to determine root causes and implement corrective action plans
• Work with team to develop opportunities for continuous improvement,
• Maintains standard operating procedures, and local operating instructions, operating the site safely and meeting all regulatory requirements
• Provides direct supervision, conducts proactive proficiency observations, and daily records of operations

Service Delivery

• Supports daily and weekly operating plans and customer interaction for the team ensuring customer needs are being met
• Supervision of team members to ensure efficient execution of the daily operating plans.
• Performs regular audits and confirms that all preventative and scheduled maintenance and inspections are completed as required to ensure the facility and equipment remains in prime operating conditions at all times
• Managing workforce and workload to ensure sufficient team members and assignments in place to meet the daily operating needs.
• Builds and maintains positive relationships customers, peers, and other third parties

Management and Administration

• Develop and manage budgets,
• Develop and execute service plans,
• Timekeeping, staffing and managing resource requirements
• Monitor payroll

People

• Assists in establishing, hiring and maintaining the operating team
• Influences and inspires team to achieve personal and company objectives
• Create personnel development plans
• Provides for the delivery of training and developmental requirements related to the department through employee coaching and mentoring
• Trains team members and provides operational assistance and expertise when required
• Creates a work environment that is open to maintaining positive relationships; empowers individuals and teams to set and accomplish goals

Skills, Knowledge, & Abilities

• Excellent teamwork and strong customer service skills
• Communicates effectively both orally and in writing with people of all backgrounds and levels of comprehension including managers, employees, customers, and the public
• Demonstrated ability to work with others to foster a respectful workplace;
• Ability to exercise discretion and good judgement in providing information to internal or external customers in a courteous and tactful manner with regard to sensitive or confidential issues
• Proficient in the use of computer equipment, operating systems, word processing, spreadsheets and database software
• Ability to obtain and maintain required qualifications and Safety Critical Medical clearances including passing customer and Cando drug and alcohol screening including pre-employment, post incident , and reasonable grounds testing
• Ability to pass a criminal background check; hold and maintain a valid provincial driver’s license

Education & Experience

• Grade 12 or GED
• Minimum five (5) years’ working in heavy industrial environment; previous rail experience is an asset
• Minimum two (2) years in a leadership or supervisory position. Rail Supervision experience is an asset
• Experience working with Safety Management Systems
• Class 5 driver’s license

Note: This description is not intended to limit the assignment of work or be construed as a complete list of the many duties to be performed by the incumbent. The qualifications are provided so interested candidates understand of the level of expertise required in this position.