Type: Full Time (40 hrs/week)

Location: 81 Ch. du Relais, Chelsea

Start Date: Immediate

Who We Are

M is the standout choice for real estate first, and a name renowned for extraordinary experiences, always. Our business is primarily centred around the transactional nature of real estate, but our values are rooted in creating lasting memories by elevating all that we touch. We love nothing more than working with people who feel the same way.

Position Profile

Reporting to the Senior Operations Manager, the Agency Administrator is the backbone of our organization and is a key component of the systems and processes needed to keep us running optimally. From ensuring that our members are confident using the systems needed to complete their transactions to managing company finances, our Agency Administrator will join a small team of dynamic, positive, and detail-oriented people dedicated to the success of our members and the business as a whole.

Administrative Support Responsibilities Include

Communicating with and providing support to our broker members for all transaction-related inquiries. Managing all invoicing, accounts payable, and accounts receivable for our broker membership (related to property transactions); Managing accounts payable and accounts receivable with company suppliers and partners; Managing all items pertaining to membership dues; Ensuring that all daily, weekly and monthly reports and records are updated and shared appropriately.

As Quebéc’s Best Luxury Independent Brokerage, M Immobilier is also known for its unique, experience-oriented approach to real estate. To that end, our administrators are also responsible for maintaining their respective spaces. Inspired by luxury hospitality, these spaces were designed to host our members and their clients in stylish comfort.

Hosting Responsibilities

Opening, closing, and maintaining their space. Ensuring members and guests are welcomed and treated with attention and kindness for the duration of their stay. Competently executing our bespoke beverage program. Maintaining a detailed inventory, stocking supplies, and placing orders when stock is running low. Fielding all calls to their respective location, which may include administrative functions. Managing the booking of our private meeting rooms and providing an extraordinary client experience.

Remuneration

The annual salary for this position is $58 000.00 based on a full-time (40 hours per week) schedule and paid in bi-weekly installments.

Location & Work Schedule:

The role of Agency Administrator is an in-person position. As such, it is expected that they will be present at 81 Ch. du Relais, Chelsea for each of their scheduled shifts.

The work week will be assumed as Monday to Friday from 9am to 5pm (excluding weekends and statutory holidays), with a 1-hour lunch break (taken sequentially within the department). It is understood that admins adjust their arrival time to settle in and start work at 9am.

As you may also occasionally be asked to assume responsibilities (related to member events or meetings) which fall outside of normal business hours. In these circumstances, you will be presented with the option of overtime pay.

Vacation & Paid Sick Leave

The Agency Administrator is allotted 2 weeks (10 business days) of vacation annually, subject to the approval of your line manager. Paid vacation days are subject to increase in line with tenure.

The Agency Administrator is entitled to a maximum of 5 sick/personal days per year. In instances of prolonged illness or injury, all personal days may be taken concurrently with the provision of a doctor’s signature.

Respect in the Workplace

It is M’s commitment to ensure this place of work is free from negative, aggressive, and inappropriate behaviours, and that the environment is structured to provide high-quality services in an atmosphere of respect, collaboration, positivity and safety. All employees have the right to be treated with dignity and respect.

All complaints of negative and inappropriate workplace behaviours will be taken seriously and followed through to resolution. Employees who file complaints will not be unfairly judged for “whistle-blowing” or reporting others for their inappropriate behaviour.