Settlement & Activity Worker Jobs in Chilliwack, British Columbia, Canada
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Chilliwack, British Columbia, Canada
Settlement & Activity Worker
Top Benefits
About the role
Settlement & Activity Worker
Full Time - 35 Hours/Week
Temporary Until January 8, 2027
Job Summary
To support Immigrants and their families to understand, navigate, and access social, legal, and economic systems in order to ensure their rights and responsibilities are met, and they are able to integrate in community. To provide intake with clients, including the provision of assessment of need. To co-ordinate a pool of both immigrant and non-immigrant volunteers to support program delivery.
Qualifications:Education, Training and Experience
Diploma in Human/Social Services or related field.
Training in Volunteer Management
Minimum two (2) years recent related experience working in Immigrant Services.
Or an equivalent combination of Education, Training and Experience.
Valid Driver’s License and reliable vehicle with appropriate insurance.
Job Skills and Abilities
Must be people oriented, outgoing, dynamic and resourceful.
Demonstrate organizational and problem-solving skills.
Knowledge of immigrant settlement processes and referral practices.
Manage a caseload of immigrant clients.
Demonstrate teamwork
Practice time and resource management techniques.
Practice effective interpersonal and intercultural communication techniques.
Experience with employment with newcomers an asset
Experience with job development an asset
Demonstrate strong written and verbal communication skills.
Key Duties and Responsibilities
Recruit, select, dismiss, orient, train, monitor, evaluate, recognize, and provide support to program volunteers.
Follow the intake process and complete in-depth needs assessments with clients by gathering information relevant to the client’s situation, identifying problems, needs, risks, strengths.
Case management of clients within program guidelines, to create an action plan with the client, to update progress notes, to complete program orientation and forms, to refer to other programs, to continually follow-up with client until action plan is completed or the client exits the program.
To provide guidance and support to clients experiencing difficulties with settlement and integration, to assist in problem solving, and identifying appropriate services and resources.
To assist clients to access services (i.e. provide referrals and/or accompany clients to community resources), arrange interpretation or translation service, assist in form filling.
To provide guidance, instruction, and skill-building to clients such as life skills and social skills, model appropriate behavior.
To encourage and facilitate clients’ participation in activities.
To maintain liaison and appropriate information exchange with members of Immigrant Services team, other Agency staff, and in order to support clients.
To maintain liaison and appropriate information exchange with relevant community agencies and professionals in order to support local service coordination and access to other settlement and non-settlement services.
To maintain records and all required documentation.
To track services provided by creating individual client files that contain a completed Client Orientation Checklist, Client Intake Form, Client Needs Assessments, Client Action Plan, Referral Form, and Progress Notes.
To maintain daily statistical record of contact with clients and services provided.
To prepare and submit monthly program activity report to Supervisor.
To attend meetings and workshops as directed.
Complete all mandatory learning requirements.
Performs other relevant duties as required.
General
Wage rate as per BCGEU Collective Agreement, Integrated Volunteer Coordinator / Settlement and Integration Worker / Activity Worker – Grid Level 12 - $30.95 per hour plus health and dental benefits.
This position requires Union membership.
This position is open to all persons.
This position requires successful completion of a criminal record check.
This position reports to the Immigrant Services Coordinator
Please mention the name of the job position you are applying for in your cover letter.
NO phone calls. Only short-listed applicants will be contacted.
Internal Staff apply through your ADP Work Force Now Career Centre.
Open Until Filled
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About Chilliwack Community Services
Our Mission: Chilliwack Community Services (CCS) provides opportunities with people to make positive change in their lives.
For over 80 years, CCS has been dedicated to meeting social and community needs in Chilliwack and surrounding areas. What began in 1928 with the efforts of a single woman helping a neighbour in need became a group of volunteers working for many years. In 1966, CCS became a registered society with a mandate "to identify and respond to Chilliwack area's unmet social needs'. That mandate has changed and grown so that today we provide extensive social and human services to a broad cross section of residents throughout the Chilliwack area.
Governed by a volunteer Board of Directors, the society now has over 100 employees and 220 volunteers who work out of several locations in Chilliwack and Sardis to deliver over 40 programs providing family support, early childhood development, youth, employmnet, immigrant, seniors and other community services.
Funding comes from contracts with provincial, federal and municipal governments, grants, fees for service, and local service organizations. Personal donations, memberships, earned revenue, and various fundraising efforts comprise 20% of our total budget.
Ther is no cost for services unless specifically noted. Confidentiality is assured.