Requisition ID:  195866 Career Group:  Store Careers Job Category:  Retail - Front End Travel Requirements:  0 - 10%Job Type:  Full-Time Country: Canada (CA) Province: New Brunswick  City: Moncton  Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community impact.   Our family of 128,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better – great experiences, families, communities, and our employees. We are a family nurturing families.   A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1,600 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drug Stores or another of our great banners but we are all one extended family.  Ready to Make an impact? Responsible to support the front end manager in the overall operation of the front end department including providing management and leadership to Front End staff . Ensure operational excellence in retail merchandising, inventory management, and customer relations. Work closely with the Front End Manager to coach and develop the team to provide superior customer service and shopping experiences through execution of strategy, customized for the local market while achieving budgeted financial results. Actively contributes to an environment of employee and customer engagement. Here’s where you’ll be focusing: People Leadership

Create a coaching and development culture for all department employees, which embraces a passion for food
Manage department personnel which includes scheduling, recruitment, performance management and training
Responsible for ensuring the communication of operational requirements/changes to front-end department employees

Customer Offering

Create a shopping experience that engages customers in a way that enhances loyalty, sales and profit
Provide customer service to meet customer needs 
Merchandises front end racks and fixtures along with ordering of product
Order and maintain inventory
Process and resolve customer concerns and requests
Execute winning conditions
Execute SMART Initiatives

Policy/Regulatory Adherence

Ensure all applicable company policies and procedures are communicated and adhered
Responsible for ensuring that OH&S, Food Safety, and other regulatory requirements and procedures, are implemented and maintained

Financial

Perform department administrative duties as required
Responsible for ensuring efficient operation of the department to achieve all financial targets and deliver on budgeted KPIs
Balance cash office according to company policies and procedures
Perform negative tracking procedures through Navistor
Identify and correct cash discrepancies
Perform payroll functions
Personal/ Professional Development
Thoroughly understand all relevant company programs, attend training as required
Maintain knowledge of current industry trends
Employee Engagement
Be known as the employer of choice by actively supporting an environment of employee engagement

Other Duties

Coordinate maintenance of department equipment and repairs
Provide feedback for continuous improvement
As requested by company

What you have to offer:

Ability to work independently in a fast paced environment
Above average communication skills (oral and written)
Full knowledge of department operations and skills
Proficient use of Microsoft Office Suite
Full knowledge of total store operations and skills
High school diploma
Minimum of 18 months of experience working in the front-end department

  At Empire we require our teammates to have the ability to adhere to a hybrid work model that requires your presence at one of our office locations at least three days per week. This requirement is integral to our commitment to team collaboration and the overall success of our office culture.   We offer a comprehensive Total Rewards package, which varies by role and designed to help our teammates to live better – physically, financially and emotionally.    Some websites share our job opportunities and may provide salary estimates without our knowledge. These estimates are based on similar jobs and postings for general comparison, but these numbers are not provided by our organization nor monitored for accuracy.    We will consider factors such as your working location, work experience and skills as well as internal equity, and market conditions to ensure the selected candidate is paid fairly and competitively. We look forward to discussing the specific compensation details relevant to this role with candidates who are selected to move forward in the recruitment process.    Our Total Rewards programs, for full-time teammates, goes well beyond your paycheque:

Competitive Benefits Package, tailored to meet your needs, including health and dental coverage, life, short- and long-term disability insurance. Access to Virtual Health Care Platform and Employee and Family Assistance Program. A Retirement and Savings Plan that provides you with the opportunity to build and add value to your savings. A 10% in-store discount at our participating banners and access to a wide range of other discount programs, making your purchases more affordable. Learning and Development Resources to fuel your professional growth. Parental leave top-up Paid Vacation and Days-off

  We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.   We may use Artificial Intelligence (AI) tools to support efficiencies in the candidate screening, assessment, and recruitment processes. These AI tools do not make hiring decisions on behalf of the Company, these decisions are made by our Hiring Teams.   Please note: Successful candidates will be required to provide documentation to prove their legal ability to work in the position during the onboarding process. Documentation will be assessed by the employer prior to commencement of work.