This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Client Engagement Lead based in Canada. This role is designed for a commercially minded technology professional who can own client outcomes from strategy through delivery. You will manage key client relationships, ensuring engagements deliver measurable business value while maintaining strong partnerships. The position combines technical understanding, business development, and delivery leadership within a fast-moving consulting environment. You will work closely with engineering teams, project leaders, and executive stakeholders to align expectations and drive successful outcomes. This opportunity is ideal for someone who enjoys solving complex problems, building trust, and expanding long-term client partnerships. You will have the autonomy to influence engagement strategy while contributing directly to impactful technology projects in a remote-first environment. \n

Accountabilities

The Client Engagement Lead is responsible for owning the success, health, and growth of assigned client engagements. This role serves as the bridge between client needs, technical delivery, and commercial objectives, ensuring projects remain aligned, profitable, and focused on measurable outcomes. Act as the primary relationship owner for multiple client engagements, building trust and maintaining strong stakeholder relationships. Understand client goals, business challenges, and expectations while ensuring alignment with achievable delivery outcomes. Proactively identify risks, resolve issues, and communicate recommendations before challenges impact engagement success. Own engagement profitability by monitoring margins, budgets, project health, and financial performance indicators. Create, negotiate, and manage Statements of Work for new project phases and expansion opportunities. Identify opportunities to grow existing client relationships and contribute to business development initiatives. Participate in sales activities, including supporting new opportunities and helping shape client solutions. Maintain accountability for delivery quality, scope, schedules, and overall engagement performance. Make informed tradeoff decisions and provide solutions-focused recommendations to clients and internal teams. Lead delivery cadence on smaller engagements, including sprint planning, milestone reviews, and project coordination. Partner with project management resources on larger initiatives by focusing on strategic direction, scope management, and client alignment. Coach team members on client communication, expectation management, and service excellence. Represent strong client service standards and contribute to a collaborative team culture.

Requirements

The ideal candidate combines technical expertise, client leadership experience, and commercial awareness. They are comfortable managing complex technology engagements, communicating with executive stakeholders, and translating business needs into actionable delivery plans. Bachelor’s degree in Engineering or equivalent hands-on technical experience. Previous experience working as an engineer or in a technically focused role. 5+ years of experience in client services, technical program management, consulting, or delivery-focused roles within technology organizations. Demonstrated ability to independently manage client relationships and act as a trusted advisor. Experience writing and negotiating Statements of Work. Experience managing project budgets, financial metrics, and engagement performance. Strong technical fluency with the ability to collaborate effectively with engineering teams. Excellent communication skills, including executive presentations, stakeholder management, and difficult conversations. Experience with IoT, connected hardware, embedded systems, or complex technical product development is strongly preferred. Experience with electronics hardware, firmware, contract manufacturers, solutions engineering, or pre-sales environments is an asset. Ability to estimate project scope accurately and challenge assumptions when needed. Strong understanding of Agile methodologies, including sprint planning, tickets, and delivery workflows. Demonstrated leadership skills with the ability to coach teams and drive positive outcomes.

Benefits

Competitive base compensation of approximately $108,750 – $131,250 CAD, based on experience. Performance-based bonus opportunity of up to 20% in the first year. Remote-first work environment with flexibility. Comprehensive health, dental, and vision insurance. Paid parental leave program. Retirement savings plan with employer contribution. Monthly cell phone and internet stipend. Annual home office support stipend. Professional development allowance. Company-provided laptop equipment. Annual team retreat and opportunities to collaborate with a distributed team. Opportunity to work on meaningful, complex technology projects with strong client impact.

\n How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1