Job Description

Key Responsibilities Infrastructure Engineering & Implementation Design, deploy, and maintain infrastructure components including networks, storage systems, and telecommunications platforms. Implement infrastructure standards across regional sites in alignment with central architecture and best practices. Support the deployment of new infrastructure systems, upgrades, and technology refresh initiatives. Engineer scalable and secure infrastructure solutions to support school operations and regional growth.

Infrastructure Operations & Reliability

Ensure the availability, resilience, and performance of critical infrastructure services. Support disaster recovery, redundancy, backup, and failover systems across regional infrastructure. Collaborate with local facilities teams to ensure physical infrastructure (power, cooling, and connectivity) supports IT systems. Participate in incident response and root cause analysis for infrastructure-related issues.

Vendor & Technical Collaboration

Work with vendors and service providers to support infrastructure deployments, maintenance, and troubleshooting. Assist in evaluating new technologies, hardware, and infrastructure solutions. Collaborate with regional IT teams to ensure infrastructure services meet operational needs.

Security & Compliance

Implement and maintain infrastructure security controls including firewalls, network segmentation, and access management. Ensure infrastructure aligns with organizational security policies and regulatory requirements. Support vulnerability remediation and infrastructure security improvements.

Infrastructure Projects

Participate in regional infrastructure projects including network deployments, site upgrades, and cloud migrations. Contribute to infrastructure design documentation, implementation planning, and technical validation. Support the rollout of new schools or site expansions by deploying standardized infrastructure solutions.

Documentation & Standards

Maintain accurate infrastructure documentation including network diagrams, configurations, and operational procedures. Contribute to the development and improvement of infrastructure standards and operational practices. Share technical knowledge and guidance with local IT teams to support consistent infrastructure management across the region.

Skills

Certifications such as Cisco (CCNA/CCNP), CompTIA Network+, VMware, or equivalent infrastructure certifications. Experience with cloud platforms (AWS, Azure, or Google Cloud). Knowledge of network security, firewalls, and access control systems. Familiarity with IT service management practices (ITIL or similar). Experience with infrastructure monitoring and management tools. Strong analytical, troubleshooting, and problem-solving skills. Ability to work collaboratively with regional team5,000s and technical vendors. Flexibility to travel within the region when required.

Qualifications

Education Bachelor’s degree in Information Technology, Computer Science, Engineering, or equivalent practical experience.

Experience

5+ years of experience in IT infrastructure engineering or systems engineering roles. Experience supporting infrastructure across multi-site or distributed environments. Strong knowledge of network architecture, server infrastructure, and cloud services. Experience with virtualization technologies and enterprise networking. Hands-on experience troubleshooting complex infrastructure issues. Familiarity with cybersecurity best practices for infrastructure systems. Experience supporting infrastructure deployments and upgrades.

E-Verify Participation

ISP U.S. participates in E-Verify and will provide the Federal Government with your form I-9 information to confirm that you are authorized to work in the U.S. Benefits: ISP offers a benefits package for eligible employees that can include health benefits, retirement contributions, and paid time off. We anticipate the salary range to be: $85,000-$95,000. An individual’s compensation can vary based on several factors which include, but are not limited to, geographic location, experience, training, education, and local market conditions. Eligible employees may receive a bonus. ISP offers a benefits package for eligible employees that can include health benefits, retirement contributions, and paid time off.

ISP Principles

Begin with our children and students. Our children and students are at the heart of what we do. Simply, their success is our success. Wellbeing and safety are both essential for learners and learning. Therefore, we are consistent in identifying potential safeguarding and Health & Safety issues and acting and following up on all concerns appropriately.

Treat everyone with care and respect. We look after one another, embrace similarities and differences and promote the well-being of self and others.

Operate effectively. We focus relentlessly on the things that are most important and will make the most difference. We apply school policies and procedures and embody the shared ideas of our community.

Are financially responsible. We make financial choices carefully based on the needs of the children, students and our schools.

Learn continuously. Getting better is what drives us. We positively engage with personal and professional development and school improvement.

ISP Commitment to Safeguarding Principles

ISP is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All post holders are subject to appropriate vetting procedures, including an online due diligence search, references and satisfactory Criminal Background Checks or equivalent covering the previous 10 years’ employment history.

ISP Commitment to Diversity, Equity, Inclusion, and Belonging

ISP is committed to strengthening our inclusive culture by identifying, hiring, developing, and retaining high-performing teammates regardless of gender, ethnicity, sexual orientation and gender expression, age, disability status, neurodivergence, socio-economic background or other demographic characteristics. Candidates who share our vision and principles and are interested in contributing to the success of ISP through this role are strongly encouraged to apply.