Overview

Acts as part of a multi-disciplinary team, facilitating patient flow throughout the inpatient or clinic visit. This may involve booking, registration, preparing a patient for an examination and arranging post-visit follow-up. Acts as receptionist and performs clerical duties including data entry as related to ANSOS and CCIS. In addition, maintains statistical information for various patient care areas within the Health Services. Relates to patient and their families in a professional and courteous manner and interacts collaboratively with the multi-disciplinary staff to provide patient centered care.

Education

Minimum Grade 12 or equivalent educational preparation. Post secondary education preferred. Training related to office administration/office coordination.

Qualifications

2 years of relevant recent clerical experience required. Demonstrated knowledge of procedures, terminology and equipment in medicine/ respirology/

oncology services preferred.

Knowledge of ADT, Powerchart, Teletracking, PTAC systems preferred. Excellent customer service skills. Demonstrated ability to type a minimum of 35-45 wpm. Computer literacy required; demonstrated knowledge of Microsoft Office Suite (including Word, Excel, Outlook). Demonstrates tact, diplomacy, and discretion in matters related to patients, staff and hospital affairs Excellent interpersonal and communication skills both verbal and written. Demonstrated ability to work independently and as part of a multi-disciplinary team in an extremely

fast-paced environment.

Evidence of ongoing education (e.g. seminars, workshops). Demonstrated excellent organizational skills and attention to detail while providing high standards

of accuracy and efficiency.

Demonstrated knowledge of Body Substance Precautions and Back Awareness training. Will be expected to work in all areas of respiratory, oncology and medicine areas. Excellent and attendance record required. All employees of Michael Garron Hospital (MGH), a division of Toronto East Health Network (TEHN) (formerly Toronto East General Hospital) agree to work within the legislated practices of the Occupational Health and Safety Act of Ontario. All employees of MGH are responsible to contribute to a transparent culture of patient andstaff safety by adhering to and abiding by patient and staff safety policies and procedures set by MGH. All employees are accountable for practicing the psychological health and safety of themselves and their co-workers through adherence to MGH's policies and practices.

EMPLOYMENT EQUITY & ACCESSIBILITY STATEMENT

Michael Garron Hospital (MGH) champions accessibility, diversity and equal opportunity through the creation of an inclusive and diverse work environment. At Michael Garron Hospital, we strive to be an equitable and inclusive employer. We encourage candidates from Black, First Nations, Métis and Inuit, racialized and LGBTQ2S+ communities, people of colour, women, people with disabilities and individuals who identify with the diverse communities that we serve, to join the MGH team.

Through our values of Compassion, Respect, Integrity, Inclusion and Courage, Michael Garron Hospital is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA) and Ontario Human Rights Code (OHRC). Should you require an accommodation at any stage of the recruitment process, please let us know how we can work with you to meet your needs.

This job posting is a confirmed, active vacancy for which we are currently seeking a qualified candidate.

MGH is committed to leveraging new technologies and working efficiently. As a result, artificial intelligence systems may be used as part of our process to screen, assess, and or select applicants for this position.