Education: Secondary (high) school graduation certificate. or equivalent experience. Work setting: Shopping centre or mall. Tasks: Produce reports. Conduct surveys. Evaluate customer service and store environments. Investigative expertise: Undercover work. Type of experience: Mystery shopping. Preparation of information (evidence) reports. Private investigation. Area of specialization: Investigation. Transportation/travel information: Own transportation. Public transportation is available. Travel expenses not paid by employer. Work conditions and physical capabilities: Attention to detail. Walking. Own tools/equipment: Cellular phone. Computer. Internet access. Screening questions: Do you have experience working in this field?. Experience: 1 to less than 7 months. Employment terms options: Flexible hours. On call.