Assistant Director, Customer Experience Jobs in Dorval, Quebec, Canada
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Dorval, Quebec, Canada
Top Benefits
About the role
How will you support the team? As part of Management, the Store Assistant Manager possesses a passion for fashion and customer service. They recruit and lead a winning team that provides a unique and memorable shopping experience to every customer. They foster a vibrant, fun, energetic and enjoyable store environment. Act as a stylist to build a personalized wardrobe to the customer. Develop and coach a team on exemplary customer service, the promotion of different programs, product knowledge and current trends. Monitor sales targets frequently and take the required actions to influence results. Support the Store Manager in team management and merchandising to achieve sales goals. Support daily operations such as receiving merchandise, changing prices, shipping orders/transfers and keeping the store clean. The people who thrive with us have: Contagious passion for fashion and customer service A minimum of 3 years of experience in a store management, sales and customer service position Demonstrate initiative on an on-going basis. Strong team building skills Benefits: Employee discount in store Dynamic and passionate team Career development and advancement program Supportive management team and good work/life balance Don't miss this opportunity to join an exceptional team!
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About Laura Canada
Laura Canada est une entreprise familiale iconique et innovatrice qui exploite Laura et Melanie Lyne, deux grandes bannières de vêtements pour femmes. Établie à Laval, au Québec, Laura Canada conçoit, produit, commercialise et distribue des vêtements de qualité partout au Canada. Nous sommes fiers d’employer plus de 2 000 collègues dévoués et d’exploiter plus de 140 magasins et deux boutiques en ligne. Notre succès repose sur l’engagement inconditionnel de notre équipe à offrir une expérience client exceptionnelle tout en incarnant nos valeurs d’intégrité, de respect, d’esprit d’équipe, de performance et de passion. Chez Laura Canada, l’expérience client exceptionnelle est motivée par notre engagement à offrir une expérience exceptionnelle à nos employés. Travailler chez Laura Canada, au siège social ou en magasin, c’est travailler dans un environnement stimulant et enrichissant dans lequel chacun peut se réaliser pleinement grâce aux nombreux avantages qui lui sont accordés. // Laura Canada is an iconic and innovative family-owned retailer housing two leading women’s fashion apparel brands, Laura and Melanie Lyne. Based in Laval, Quebec, we design, produce, market and distribute quality apparel across Canada. We proudly employ over 2,000 dedicated team members and operate more than 140 locations and two online stores. We attribute our success to the unwavering commitment of our team to delivering outstanding customer experiences while embodying our shared values of integrity, respect, teamwork, performance, and passion. At Laura Canada, we believe that delivering an outstanding customer experience is driven by our commitment to an outstanding employee experience. Working at Laura Canada, at head office or in the store, means working in a stimulating and rewarding environment in which everyone can achieve their full potential through the many benefits they receive.