Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Cargo Handling and Passenger Services to over 300 million passengers annually. Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.”

We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things, and Win as a Team, and we are currently seeking dedicated individuals who align with these values to join our team at various locations across the globe.

Job Summary

Under the direction of the Cargo Manager, the Duty Manager is responsible for managing Cargo activities effectively and profitably by providing a safe and quality product, covering a range of services.

Job locations: YUL Cargo Services

Job Responsibilities

Accountable for daily Cargo operations, efficiently managing staff to reduce dependence on overtime. Maintain and improve customer and company safety and quality standards. Maintain good relations with customers and airport authorities. Manage and control all staff assignments. Hold daily briefings with all levels of management. Coach and train all employees to effectively improve operations. Ensure workforce adherence to company policies and procedures. Participate in the disciplinary and grievance process with labor relations. Ensure that incidents/accident reports are completed in an adequate and timely manner. Other duties as assigned.

Qualifications And Competencies

3 years of relevant experience in the Cargo industry, warehouse management. Relevant experience in personnel management.

Excellent communication skills (interpersonal)

Languages: French/English (bilingual), oral and written. Eligible to work in Canada with an open, valid work permit.

Valid Driver’s License (mandatory) and airside permit D/A (an asset)

Strong organizational and multi-tasking skills. Leadership ability. Customer focus and quality awareness. Ability to deal with conflict. Available and flexible to work various shifts (day, evening, night, weekend, and holidays) according to operational requirements. Available and flexible to occasionally work at the YMX (Mirabel airport) location by operational needs.

What We Offer

Competitive pay

Paid training Group benefit Free parking Uniform provided

At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Visit our website at www.careers.swissport.com to learn more about Life at Swissport.

Join Swissport today and be part of a team that connects the world of aviation!

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