Client Experience Survey Coordinator Jobs in Edmonton, AB
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Edmonton, AB
Client Experience Survey Coordinator
Top Benefits
About the role
GEF Seniors Housing is the largest provider of affordable supportive living residences for low income seniors in Alberta. As a leading provider of safe, affordable, quality accommodations, we offer competitive salaries & excellent working conditions for our team of employees, and the opportunity to positively contribute to our clients’ quality of life.
No. of Positions: 03
Details: Temporary, Days, 37.50 hours per week, Monday to Friday, occasional evenings and weekends
8:00 AM to 4:00 PM (This is a 8-week temporary summer position beginning on mid June)
Pay Scale: $19.62 per hour
Location: Central Services, 14220 - 109 Avenue NW, Edmonton, AB, T5N 4B3, and various locations throughout Edmonton (travel between other GEF sites will be required, mileage paid)
Typical Duties:
The Client Experience Survey Coordinator (CESC) will work with the Housing and Client Services department to assist in the collection and compilation of data for the Annual Resident, Tenant and Family Experience Surveys. The CESC will be responsible for assisting with the promotion of the survey, facilitating one-to-one surveys, maintaining accurate records of collected data while safeguarding the confidentiality of the survey participants, completing projects as directed by the Volunteer & Community Engagement Manager and other duties as assigned.
Experience/Education Preferences:
- Strong English communication skills are required, both written and verbal
- Completed or currently enrolled in a post-secondary program in the field of Social Work, Sociology, Human Ecology or Psychology
- Strong working knowledge of Microsoft Suite programs, such as Excel, Word, and Outlook are required, as well as the ability to navigate a tablet or iPad
Other Requirements:
- Must have a vehicle and valid driver’s license and submit a copy of the driver’s license upon request
- Strong customer service skills, including the ability to interact in a respectful manner
- Experience with interviewing is an asset
- Flexible and adaptable
- Ability to manage and maintain confidential information
- Ability to work independently as well as part of a team toward achieving common goals
Internal applicants: Please advise your supervisor or manager of your intent to apply and apply via Dayforce careers.
The successful applicant will be required to undergo a criminal records check.
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About GEF Seniors Housing
We provide friendly, affordable, and secure housing and services to nearly 4,000 seniors in Edmonton.
Our vision is to create vibrant, affordable communities for seniors. For our mission, we focus on providing affordable, well-maintained, and secure buildings, where our clients can live with dignity and thrive in their communities with the support of friendly and caring staff and volunteers.
We offer a wide selection of seniors’ self-contained apartments and lodge accommodations throughout Edmonton, to give seniors more choices of where they want to live.
In 2019, GEF Seniors Housing celebrated 60 years of serving Edmonton seniors.
In 1959, our organization was established under provincial legislation as Greater Edmonton Foundation (GEF). In the 1960s the Alberta government built retirement homes throughout Alberta, called lodges, for low-income seniors. The province continued to build these homes until 1984.
Under an agreement between the City of Edmonton and the Alberta government, the City provided land for the buildings and the provincial government built the lodges. Foundations were established to manage the lodges in one or more municipal districts or counties in the province. The Greater Edmonton Foundation was one of these foundations. In 2012, we changed our name to GEF Seniors Housing.
Since 1959, we have continued working with the community as an active partner in the important work of providing quality housing for seniors in Edmonton and its surrounding communities. Our self-contained apartment buildings and lodges offer accessible, affordable and safe housing in comfortable, supportive environments that promote opportunities for seniors to successfully age in place.