A wholly owned subsidiary of Kuehne+Nagel Group, and headquartered in Windsor, Ontario Canada, Farrow brings to the global trade industry over 115 years of expertise in cross-border customs brokerage, trade consulting, and integrated logistics services. Further to its beginnings in customs brokerage, Farrow offers trade consulting — expert advice on import/export and trade management, duty recovery and regulations compliance. With a strong network of locations across North America, Farrow manages over 500 employees with 15 offices and warehouses, including those of acquired company Link+ Corporation.

Position Summary

The Intermediate Import Specialist is primarily responsible for analyzing clients’ daily reports and upcoming shipment information to determine the tariff, duty and tax rate, as well as preparing entries as needed. May also assist with Quality Control of completed entries.

Key Responsibilities (Supervisory/Materials/Information)

• Analyze shipment documentation to ensure it is complete and correct. Review client’s database instructions and written regulations. Determine correct tariff classification, tariff treatment, and valuation method and application tax rates. Maintain and adjust database. If necessary, obtain assistance from the Senior Import Specialist, Team Leader or Manager.
• Contact clients or client vendors for additional information or documentation.
• Respond to incoming calls, e-mails or faxes for our clients.
• Monitor LVS due list to ensure all transactions are processed within the required time frame.
• Assist Junior Import Specialists and Import Analysts with problems or backlogs when necessary. Provide coaching or training as assigned.
• Enter shipment data into the system for release and monitor the arrival and release of freight when required.
• Perform Quality Control of completed entries as assigned.
• Keep track and follow-up on dated entries.
• Complete a variety of other related duties as assigned.

Education and Experience

• Secondary School or related experience
• Certified Customs Specialist (CCS) preferred
• Minimum of three years of general customs brokerage experience customs with at least one year of comprehensive rating experience

Competencies, Working Skills & Attributes

• Solid knowledge of Customs Tariff, Explanatory Notes, General Rules of Interpretation, regulations, release initiatives, ACROSS systems and ocean release processes.
• Excellent attention to detail; able to make recommendations.
• Excellent problem-solving skills.
• Strong organizational and time management skills with the ability to prioritize work and meet deadlines in a fast-paced environment.
• Strong communication skills, both written and verbal in order to communicate clearly and concisely with coworkers, other departments and clients.
• Ability to work with minimal supervision
• Tactful and dependable

Working Conditions, Mental Effort & Physical Requirements

• Ability to sit for extended periods.
• Ability to focus on computer screens and/or written materials for extended periods.
• Manual dexterity required to use a desktop computer and peripherals.
• Must work under deadlines and related stresses in a timely and efficient manner.
• Must be able to professionally handle various situations as they arise
• Must be able to work some statutory holiday and/or Saturday shifts (if required)

Farrow is an equal opportunity employer, committed to diversity and inclusion. Accommodations for job applicants with disabilities are available on request.