Facilities Support/Housekeeping

Part-Time 32 Hours Bi-weekly

About Ronald McDonald House Alberta

Ronald McDonald House® Alberta supports families who must travel for vital medical treatment for their seriously ill or injured child. Our compassionate Houses in Calgary, Edmonton, Red Deer, and Medicine Hat provide private family suites, warm meals, community support, and a home-away-from-home during incredibly difficult times. Each year, thousands of families from nearly 300 communities across Alberta stay with us—saving millions of dollars in accommodation and meal costs and finding strength in being close to their child and each other.

Why Choose Ronald McDonald House Alberta?

"I love being a part of a global community while also leading locally to strengthen families and promote healing when children need healthcare."

~ Caitlin, employee since 2024

Explore more employee quotes on our Careers page.

Your Role

The Facilities Support role is responsible for, but not limited to, room turnovers as per established standards, overall cleanliness of the House including mopping, sweeping, tidying the kitchen as well as supporting the Family Services team.

This is a part time position based out of the Edmonton Ronald McDonald House, working 32 hours bi-weekly. The schedule for this role would include every Wednesday 1-9pm, and 2 shifts every other weekend (either 7-3pm or 1-9pm). Additional shifts may be available to cover vacation, sickness, etc.

Why This Role Matters

The Facilities Support role is essential to creating a safe, welcoming, and dignified home environment for families staying at Ronald McDonald House Alberta during some of the most stressful periods of their lives. By maintaining high standards of cleanliness, hygiene, and organization across guest rooms and shared spaces, this role directly supports family wellbeing, public health requirements, and the overall comfort of the House. Behind the scenes, Facilities Support ensures that families can focus on what matters most—the care and recovery of their child—while experiencing a true “home away from home.”

Your Key Responsibilities Your Key Responsibilities

• Room turnover including sweeping, dusting, wiping walls, cleaning curtains, windows and washrooms, making beds as per established standards

• Ensuring linens and towels and laundered

• Stocking of rooms and common areas with family supplies as required

• Maintaining cleanliness in the kitchens, adhering to all Public Health guidelines

• Sanitation and mopping of all common areas

• Organizing all common areas and ensuring the areas are presented well to all guests. This includes both indoor and outdoor living spaces

• Placing all waste and recycling in proper receptacles

• Identifying the need for and supporting response to pest management as required

• Greeting and supporting Helping Hands volunteers and other cleaning focused volunteers

• Acting as a contact and information source for contractors and vendors as required (ie: Alsco, Cintas, repair contractors)

• Cross functional team support (Programs and Family Services) when required

• Supporting the mission, vision and objectives of Ronald McDonald House Alberta

• All other tasks as required

Required Qualifications

• High school diploma

• 3+ years of experience as a Housekeeper

• Ability to work with minimal supervision

• Ability to do a physically demanding job

• Must provide a clear criminal record check

Nice to Haves

• Experience in the hospitality industry with room turnovers

• Standard First Aid CPR-C and AED certification

What we Offer

We believe that when our people thrive, our mission thrives. We’re committed to creating a workplace where people feel supported, valued, and inspired to grow. As part of our team, you’ll enjoy:

Comprehensive Compensation & Benefits

• Competitive wage

• Employee and Family Assistance Program (EFAP)

Growth & Development

• Training and development opportunities

• Opportunity to participate in cross functional committees

Flexibility & Well-being

• 12 recognized statutory holidays

Financial Wellness

• Financial Wellness sessions

Culture & Community

• A values driven culture where people come first

• Social events and teambuilding activities

Our Commitment to Diversity, Equity, Inclusion & Cultural Safety

Diversity, equity, inclusion, and cultural safety are guiding principles at Ronald McDonald House Alberta. We recognize the ongoing need to ensure DEI is reflected in our day-to-day activities; to champion continuous learning for staff, volunteers and the board; to create policies and practices that support DEI; and to find ways to measure our progress and continually improve. If you require accommodation, please advise us during the recruitment process.

Note first review of applications will be on May 22, 2026, applications will be accepted until the position is filled.

Thank You

We thank all candidates who apply; however, only those selected for interview will be contacted.