The Hallway Café operates as a social enterprise, offering employment readiness training for young people while generating revenue through food and beverage services. As the Youth Case Coordinator – Employment Navigation, you will build community partnerships, support youth in their transition to employment, and provide wrap-around support alongside a multidisciplinary team. You will guide youth through a 17-week employment readiness program and ensure a successful transition into meaningful employment through coaching, resume support, interview preparation, and ongoing follow-up. You will collaborate with a multidisciplinary team and be actively engaged in the café environment, workshops, and youth support activities. Key Responsibilities Youth Support & Case Management

• Build rapport and provide supportive, trauma-informed guidance.
• Support youth with employment goals, expectations, job searches, resumes, and interviews.
• Provide 1:1 support and crisis intervention for youth facing addiction, mental health concerns, poverty, and houselessness.
• Communicate regularly with internal teams about youth progress and needs.
• Complete documentation, reporting, and Critical Incident Reports.

Employment Navigation

• Build and maintain employer partnerships across Edmonton.
• Promote the training model of The Hallway Café to community employers.
• Connect youth to employment opportunities and support them during their transition.
• Provide support to both youth and employers during onboarding.

Social Enterprise Support

• Engage with youth during program participation and throughout the 12-month follow-up period.
• Participate in daily café production tasks and customer service activities.

Workshop Facilitation

• Deliver workshops including Life Skills Learning, Stress Management, Food Service Training, and employment-related modules.

Administration

• Follow agency and program policies and procedures.
• Maintain and update youth files.
• Complete required documentation and reporting.

What You Bring To The Team

• Degree or Diploma in Child and Youth Care (CYC), Social Work, Human Services, or related field.
• Food safety training.
• Class 5 Driver’s License, reliable registered vehicle, recent driver’s abstract, and valid insurance with minimum $2M liability.
• Minimum 2 years’ experience working with vulnerable youth populations.
• Experience in hospitality or food service is considered an asset.
• Experience working with youth who face addictions, poverty, mental health challenges, and trauma.
• Experience facilitating workshops.
• Knowledge of harm reduction, resiliency, trauma-informed, and solution-focused practice.
• Understanding of barriers impacting youth and the ability to respond effectively.

Salary And Benefits

• Competitive Salary
• 3 Weeks Vacation
• Robust Benefits Package
• RRSP Matching
• Paid Sick Time
• Professional Development Opportunities
• Employee Family Assistance Program (EFAP)
• Health Spending Account

At e4c diversity is our strength. We embrace diversity and offer equal opportunities to all qualified applicants. We welcome your application regardless of origin, culture, ethnicity, age, ability, gender identity, sexual orientation or faith. Prior to successful employment with e4c, applicants are required to submit a Police Information Check with Vulnerable Sector Check and Intervention Record Check (IRC).