Community Specialist Jobs in Edmonton, Alberta, Canada
Create alert for “Community Specialist”
Edmonton, Alberta, Canada
Community Management Specialist
Top Benefits
About the role
COMMUNITY MANAGEMENT SPECIALIST TEMPORARY (12 MONTHS) RICH RICHMOND HILL, ON/HYBRID
The Company Our client is a dynamic and customer-focused organization committed to excellence, innovation, and continuous improvement. Their team values collaboration, integrity, and accountability, creating an environment where employees are empowered to contribute meaningful work and drive business success. They encourage professional growth, cross-functional partnership, and a shared commitment to delivering exceptional results.
Company Perks and Rewards Hybrid work arrangement Competitive compensation Professional development and education Employee recognition and reward programs
The Job! As a Community Management Specialist, you will engage with customers and fans across social media channels in a brand-aligned tone. You will also: Build relationships with advocates, superfans, and notable user-generated content (UGC) creators. Monitor forums, groups, and online conversations to understand sentiment and emerging trends. Support vehicle and campaign launches with proactive engagement and FAQs. Curate, organize, and manage high-quality UGC for brand storytelling, including rights management. Track engagement metrics, sentiment trends, and recurring questions to inform internal teams. Manage sensitive topics and escalations in collaboration with internal stakeholders.
What you bring to the job You are someone with hands-on experience with major social platforms (Facebook, Instagram, YouTube, LinkedIn) and problem-solving, critical thinking, and sound judgment in prioritizing sensitive issues. Post-secondary education in Communications, Public Relations, Marketing, or related field. 2–3 years of professional experience in community management, social media, or customer engagement. Strong written communication skills and ability to adapt tone for different audiences while maintaining brand voice. Experience with third-party social tools (e.g., Hootsuite, Sprinklr, Sprout Social, Emplifi) is a plus. Ability to monitor, report, and translate social KPIs and engagement metrics into actionable insights. Customer-focused mindset with professionalism, empathy, authenticity, and attention to detail. Ability to collaborate cross-functionally to address customer concerns. Bilingual in French and English (spoken and written) is an asset
Qualified job seekers are asked to apply with attention to Shannan Willoughby/Rujeeka Manoharan. Reference #13937.
Expected Compensation: CAD $29.50 - $37.20 per hour. Existing Position Vacancy: Yes
I really look forward to hearing from you, but please understand that I will only be contacting those that are applicable for the role!
Options Consulting Solutions is an equal opportunity employer and welcomes applications from all individuals. Applicants selected for an in-person interview will be asked whether specific accommodations are needed to support a personal disability.
You can also find more jobs that may be suited to you on the Options Consulting Solutions Indeed and LinkedIn pages. Follow us on Facebook for job searching tips and other updates.
Not the right fit? Search for Community Management Specialist jobs in Richmond Hill, Ontario, Canada
About Options Consulting Solutions
Options Consulting Solutions (OCS) is a privately held, Canadian organization that specializes in partnering with our customers to build their human capital needs, both in the Public and Private Sectors. Our main focus is recruitment. We staff for clients locally and internationally within a variety of industry sectors, as each Consultant maintains an industry niche in the market.
We offer temporary, contract and full-time searches on a contingent and retained basis with a focus on Executive level search, but not excluding Support level roles. OCS targets large to mid-sized companies in order to better service our candidates within their specified geographic regions.
Recognizing the need for additional assistance, OCS extended its services to support pay rolling, right sizing, employee assessment and testing, surveys, and HR consulting.
With over 2,000 staffing agencies in Toronto alone, we differentiate ourselves from our competitors through our productivity and service delivery times, talent base, and retention rate. That is the uniqueness OCS brings to the table.
Look to Options Consulting Solutions for: Executive Search Temporary Workforce Contract Workforce Contingent Search
Let us bring you together