Job Summary

In accordance with the Mission, Vision and Values and strategic directions of Provincial Health Services Authority patient safety is a priority and a responsibility shared by everyone at PHSA, and as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. Reporting to the Learning & Development (L&D) Director, the Specialist, L&D is an innovator, knowledge translator, facilitator and change agent responsible for developing & delivering BCMHSUS educational programs and initiatives. In collaboration with the L&D team, designs, delivers and evaluates innovative educational strategies and programs such as: orientation, core competency training, special events and conferences.

Duties/Accountabilities

Works collaboratively with program leaders, educators, and staff to assess program and cross-program clinical education needs and priorities and develops learning strategies and education plans to meet those needs. Implements and evaluates learning programs. Provides education, consultation, guidance and support to clinical educators on curriculum design, materials development and effective learning strategies including teaching, facilitation and simulation and provides on-the-job support to clinical educators and staff. Assists with site-wide implementation and coordination of initiatives. Establishes evaluation plans using logic and Kirkpatrick models to ensure learning programs are meeting learning outcomes. Leads the development, implementation and maintenance of assigned competency-based learning programs for orientation and continuing education of staff, integrating these with professional practice standards and the performance management process. Ensures the development and updating of resources to support such education in order to develop and maintain staff competency with changing procedures, processes and clinical equipment. Ensures specialized programs/projects deliverables are completed on time and on budget, as identified in the project plan. Identifies gaps and tracks metrics as they relate to the project deliverables and provides consultation, guidance and support to designated project staff, contractors and stakeholders. Develops, revises, and maintains existing educational programs as well as new program/course/conference development.

Qualifications

A level of education, training, and experience equivalent to a Masters Degree in Education (Adult Learning. Education Leadership) or a related field plus five (5) years of L&D experience, including course design, material development and facilitation. Experience/certification in Insights, 360-feedback, and/or other leadership and development diagnostic tools an asset.

Expertise in instructional design, delivery and evaluation methods for individuals and groups. Expertise in graphic/document design and digital/elearn solutions. Video production experience is an asset. Knowledge of change management methodology and proven ability to translate it into practical business solutions. Successful project management experience. Strong interpersonal communication, leadership, strategic and innovative thinking, inspired coaching, interpersonal and influencing skills. A strong work ethic with the ability to effectively multi-task and meet deadlines. A consummate team player who will be willing to pitch in and co-facilitate and/or co-develop with team members. Commitment to, and demonstrated involvement in, continuous life-long learning. Outstanding written and verbal communication skills. Highly skilled with MS Office products, particularly Word, PowerPoint and Excel and other education-related tools and resources.