Position: Retail Supervisor (Part-Time)

Facility: Ripley’s Aquarium of Canada                                                                            Reports to: Director of Retail Operations

Job Purpose: Reporting to the Director of Retail Operations, the Retail Supervisor is responsible for assisting with the setup, merchandising and successful operation of the retail store, Cargo Hold at Ripley’s Aquarium of Canada. We are seeking an individual who is an energetic team leader, motivates others, and is passionate about the business of family fun and entertainment!

Please remember that due to the nature of our business, we work when others play in an attraction that is open 365 days of the year! You will be expected to be regularly available to work any shift before, during, or after these hours of operation. 

Critical Accountabilities

• Ensure that all incoming merchandise is properly counted, ticketed and stocked.
• Confirm that associates are properly trained on receiving procedures.
• Organize and execute an accurate physical inventory as required.
• Maintain ethical standards and objectivity in any dealings with suppliers.
• Manage all aspects of the gift shop operations.
• Confirm periodically that the inventory control system is accurate.
• Assist as needed on sales floor to help maintain customer service and merchandising standards.
• Expectation will be to work the retail floor 95% of the time, supporting staff. This will include stocking, merchandising, running a register, relieving staff for break periods etc. 
• Additional responsibilities may be assigned based on operational needs.

Special Skills and Requirements

• Prior cash handling experience is required
• Proven ability to problem solve.
• Should be able to work in fast pace and team environment
• Must be able to adapt to different situations
• Must possess good interpersonal and communication skills
• You must physically be able to work the retail floor for a full shift.
• Ability to lift up to 75 pounds.
• Ability to bend, stoop, kneel in order to stock shelves and move merchandise on the sales floor.
• 1 - 3 year prior experience in management or operations is preferred. 

Pay Rate: $20.43/hourly

Ripley's Aquarium of Canada is dedicated to providing an atmosphere free from barriers in order to promote equity and diversity and will ensure the full participation and advancement of members of protected groups, 

which include but are not limited to women, Indigenous persons, members of visible minority groups, LGBTQ2S+ individuals, and persons with disabilities. Ripley's Aquarium of Canada is committed to ensuring that its hiring process is fair and equitable for all persons. 

Ripley's Aquarium of Canada is committed to accessibility and to protecting the human rights of all persons in compliance with the Accessibility for Ontarians with Disabilities Act and the Ontario’s Human Rights Code. We invite and encourage applications from all qualified individuals, including from groups that are traditionally underrepresented in employment, who may contribute to further diversification of our organization. As such, Ripley's Aquarium of Canada will provide reasonable accommodation for any applicant, as requested during the recruitment process. Please contact us at jobs@ripleysaquariumofcanada.com if you require assistance with the accommodation process.

Ripley's Aquarium of Canada uses artificial intelligence (AI) technology tools (including ADP Workforce Now) to assist in the screening, assessment, or selection of applicants as part of the recruitment process for this position. Please note that hiring decisions are made by department managers and human resource personnel.

Thank you for your interest in Ripley's Aquarium of Canada! Only those selected for an interview will be contacted further.