Who We Are? Driven by a vision to eliminate poverty in our community, Bissell Centre’s data-driven approach is rooted in a deep belief in the dignity, strength, and potential of every individual. Through compassion, optimism, and strong relationships, our prevention and stabilization strategy and programs empower people by supporting our community to secure housing and build sustainable livelihoods. Our community comes from all walks of life, and so does our team—united by a shared commitment to create real, lasting change. By joining Bissell Centre, you will become part of a fast-paced and dedicated team that works together to realize our vision.

Currently, Bissell Centre is looking for a Team Lead, FASD & Family Services to join our dedicated Specialized Services team as we journey with the Community towards an elimination of poverty. If you’re ready to bring your heart to a fast-paced, collaborative environment, join us in making an impact in our community.

How You’ll Make an Impact? The Team Lead, FASD & Family Services is responsible for assisting the manager in the implementation and administration of the Fetal Alcohol Spectrum of Services and Family Support programs. The Team Lead works to supervise a team of support staff which includes FASS System Navigator, FASS Advocates, Family Support Services, and Casual Support Staff, performance and development.

o Support staff to work with participants regularly to collaboratively set goals, develop a care plan, evaluate success, and revise a plan accordingly. o Assist staff with implementation of participant’s case plan through role-modeling, teaching, information, brokering, advocacy, and providing practical assistance. Identify opportunities to assess and enhance participants’ readiness to make positive changes and increase self-reliance. Coordinate caseload reviews and transfers with Manager and FASD System Navigator. o Facilitate case management meetings with direct support of staff and other service providers as needed. o Oversee orientation, training, and day-to-day supervision of direct report staff and volunteers.

What You’ll Bring? o Degree or Diploma in Social Science, social work, human services, or related discipline. o Employees with Social Work Diploma/Degree are required to provide and maintain ongoing registration, in good standing, with Alberta College of Social Workers (ACSW) as per Alberta Health Professionals Act. o Minimum of 3 years relevant employment experience (e.g., high-risk populations, case management, Fetal Alcohol Spectrum Disorder, housing vulnerable individuals, mental health, and addictions). o Minimum 1-year Supervisory experience. o Alberta Class 5 License, Satisfactory Driver’s Abstract, and a vehicle.

Why Choose Bissell Centre? At Bissell Centre, we believe meaningful work starts with a supportive and inclusive culture. We value individuality, are guided by strong values, and are committed to supporting staff growth and wellbeing.

We offer a competitive Total Rewards package that reflects our commitment, including:

• Paid Vacation of 3 weeks upon hire and 4 weeks after one-year continuous service with Bissell Centre.
• Health Maintenance Days
• Extended health, dental, and vision coverage for you and your family
• Health Spending Account
• Life insurance and ADD for you and your dependents.
• Benefits coverage during maternity/parental leave
• Employee and Family Assistance Program (supporting mental and physical wellbeing)
• Staff events, committees, and celebrations
• Professional development support
• Exclusive employee discounts, including TELUS and Bell mobility plans, recreation center membership, Costco membership, CIBC banking perks, Perkopolis, Fresh Prep, and more.
• Paid time off for optional general holidays.

What You’ll Need Before Starting?

• Vulnerable Sector Check
• Valid Driver’s License
• Valid Registration for Vehicle
• $2 Million Liability Auto Insurance

Ready to Apply? Interested candidates are invited to submit their resume and cover letter to: smejia@bissellcentre.org.

We thank all applicants for their interest. However, only candidates selected for interviews will be contacted.

Bissell Centre is an equal opportunity employer who is committed to diversity within our community and welcomes applications from all qualified individuals regardless of race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, or disability. Bissell Centre is committed to the principle of equal employment opportunity for all employees, in accordance with provincially and federally legislated protected grounds.