Switchboard Operator Jobs in Edmonton, Alberta
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Edmonton, Alberta
Switchboard Operator
Switchboard Operator
Switchboard Operator
Switchboard Operator
Gomaco Operator - Concrete
Gomaco Operator - Concrete
Gomaco Operator - Concrete
Gomaco Operator - Concrete
Equipment Operator
Equipment Operator
Batchplant Operator
Batchplant Operator
Gomaco Operator
Gomaco Operator
Baler Operator
Baler Operator
Baler Operator
Baler Operator
OPERATOR
OPERATOR
Refined Metals Operator
Refined Metals Operator
Batch Plant Operator
Batch Plant Operator
Equipment Operator
Equipment Operator
Operator (Mortars) - Afternoon shift
Operator (Mortars) - Afternoon shift
CNC Machine Operator – Glass Fabrication
CNC Machine Operator – Glass Fabrication
Facility Operator
Facility Operator
Calgary Supply Chain Operator - Afternoon Shift
Calgary Supply Chain Operator - Afternoon Shift
Machine Operator - Glassbuilt
Machine Operator - Glassbuilt
AltaGas - Relief Operator
AltaGas - Relief Operator
Steel Roller Operator
Steel Roller Operator
Switchboard Operator
About the role
The Switchboard Operator is the central link for the Hotel. The Operator answers all calls in a courteous manner and directs all calls to appropriate areas. The operator is also responsible for all radio contact between departments and for paging other departments for requests.
Primary Responsibilities
- Answering all calls courteously, directing calls to appropriate rooms, departments or personnel and screening when necessary.
- Answering any inquiries regarding location, amenities and the Mall or direct calls to the appropriate area.
- Recording messages accurately for both guests and staff.
- Filing registration cards for checkout guests, appropriately file, log and monitor incoming and outgoing parcels, envelopes and faxes.
- Recording Maintenance and Housekeeping requests along with cash only rooms.
- Posting parking charges.
- Helping guests with any inquiries, concerns or complaints. Listen and understand their problems and then solve.
- Flexibility to perform Switch board Night Audit shifts when required.
- Other responsibilities as required.
Desired Qualifications
- One (1) to two (2) years previous experience in the same or similar role.
- Excellent verbal and written communication and interpersonal skills.
- Courteous phone manner and a clear speaking voice are definitely preferred.
- Possess excellent organizational, problem-solving skills and be able to work under pressure.
- Must be able to sit and stand for long periods of time.
Terms Of Employment
- This is a full-time position that requires flexible availability Monday through Sunday, including days, evenings, weekends and holidays.
- Must be able to pass a basic security clearance.
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About West Edmonton Mall Property Inc. (West Edmonton Mall and Fantasyland Hotel)
West Edmonton Mall
Developed, owned, managed and operated by Triple Five®, the stores, attractions and services at West Edmonton Mall®, located in Edmonton, Alberta, Canada, combine to form the most comprehensive retail, hospitality and entertainment complex on Earth. As the prototype for mixed-use entertainment facilities, West Edmonton Mall remains the benchmark by which all other entertainment-oriented malls are judged.
Fantasyland Hotel
Located directly inside West Edmonton Mall, world-renowned Fantasyland Hotel allows guests convenient access to the shops, restaurants, and attractions that WEM hosts. Featuring standard guest rooms along with unique theme rooms such as Polynesian, Princess, and Roman, Fantasyland Hotel provides guests with an unforgettable stay. Guests travelling for business, may be eligible for the Fantasy Corporate Rate.
In addition to the famous guest rooms, Fantasyland Hotel features 25,000 square feet of conference space, perfect for weddings, corporate events, or conferences. Lastly, the talented Fantasyland Hotel culinary team will ensure guests’ taste buds are satisfied whether dining at L2 Grill or having an exceptional meal in the hotel banquet space.