Requisition Details Employment Status: Regular, Full-time (1.0 FTE) Program Name: Home Help Number of Hours Bi-Weekly: 75 Work Schedule: Days On-Call: No Existing Vacancy: Yes - we're currently hiring candidates for an existing vacancy in this position. Job Summary: The Home Helper provides homemaking services to individuals and families in the home or at the time of discharge from hospital according to the framework of VON policies, procedures, standards and quality & risk management. The Home Helper collaborates with members of the health care team in meeting the needs of individuals to attain an optimal level of independence and well-being. Key Responsibilities: Performs light housekeeping for clients in their home including (but not limited to) dusting, cleaning kitchen/bathroom, vacuuming, mopping floors, laundry, and errand service. Prepares meals and completes the environmental risk assessments. Provides companionship and conversation to the clients. Provides medication reminders and appointment reminders, if applicable. Observes and notifies the coordinator or supervisor of any changes to the individual's/family's home, physical and emotional needs. Adheres to the VON standards for conduct and behavior and upholds VON's Core Values. Common Responsibilities: Promotes the goals and values of VON and their role as an integrated community care provider. Promotes a safe and healthy workplace ensuring workplace conduct and activities are in accordance with the provincial Occupational Health and Safety Act and Regulations and compliant with the VON Safety Management System, including all Policies, Safe Work Practices and Procedures. Abides by all VON policies and work practices. Abides by all confidentiality and protection of personal information policies, regulations and practices and ensures appropriate safeguards are in place within their role. Works in collaboration with other staff in a team approach to service delivery. External and Internal Relationships: Engages frequently with the Clients, and their circle of care on any needed changes to client plans and other relevant information. Education, Designations and Experience: High school graduate. 2-3 years’ experience working with seniors and person with disability. Post-Secondary school education preferred. Household management or professional customer service experience preferred. Experience working for a professional cleaning services organization preferred. Experience working with people from different social and economic environments preferred. Current CPR and First Aid certification is preferred. Skill Requirements: Must have excellent communication skills, both written and verbal. Good assessment skills. Awareness of community resources. Ability to take direction, as well as to work both independently and as part of a multidisciplinary team. Ability to learn and/or navigate technology. Other: Must have personal vehicle and possess both a current driver’s license and proof of vehicle insurance. Willingness to travel regularly to support sites and attend meetings. A current and original copy of a satisfactory Criminal Records Check is required. A Vulnerable Sector search and/or Child Abuse Registry check may be required. Completion of Health assessment and TB testing. Must be able to wear Personal Protective Equipment (PPE) Working conditions and physical demands: This role requires a detail-oriented approach in a dynamic environment, with physical activity including lifting, carrying (using proper techniques), bending, reaching, kneeling, and other movements that emphasize good body mechanics. Individuals in the role are required to walk, sit, stand, and climb stairs throughout the day, with some tasks requiring fine hand movements.