The Workday HCM Consultant – Global AMS (Global Application Managed Services) is a well experienced post-production Workday professional who is dynamic, fast-paced, and familiar with the managed services construct. As a Workday AMS Consultant, you will bring your functional and business skills, ability to keep the business context in sight, and roll-up-your-sleeves work ethic to a team with a positive, can-do attitude, a collaborative culture, and a passion for helping our clients to be successful.

Responsibilities

• Onshore Consultant who works on Functional/Technical workstream for the assigned set of accounts.
• Apply and execute various AMS (Application Managed Services) & Implementation methodologies/activities in these Workday Functional/Technical engagements
• Should collaboratively work with the Global Delivery Center (GDC) team on day-to-day activities, incidents, root cause analysis, and other work requests
• Provides on-call support and holiday coverage as required
• Deep knowledge in SLA constructs and adherence
• Coordinate with external and internal stakeholders to create high business impact.
• Contribute to the operational efficiency of the Workday practice.
• Proactively identify and develop reporting dashboards to improve Workday utilization, creating solutions that support metrics for HR and the business at large.
• Work with clients to identify/resolve all issues that could impact project scope and/or timeframe.
• Maintain the Workday platform with a focus on reporting (including scheduled reports), business process maintenance, security administration, data loads and data audits
• Ensures system design fits the needs of the user.
• Comfortable with leading multiple tasks and projects simultaneously, prioritize tasks effectively, and thrive in a fast-paced, dynamic environment
• Ability to ensure team delivers the project deliverables on time and do consistent timely reminders with vendors and project team
• Drive continual business processes improvements throughout the organization

Skills & Requirements

• Bachelor’s degree or equivalent experience
• Minimum of 3 years of Workday HCM Configuration experience and experience in client facing roles handling managed services in a global delivery model
• Workday certification is preferred
• Able to multitask and perform a variety of duties
• Good communication and interpersonal skills
• Willingness to go the extra mile to solve customer problems.
• Good Analytical skills with ability to solve complex incidents, provide suggestions\best practice

Why Choose Cognizant

• Entrepreneurial environment that welcomes your ideas
• Opportunity to do great work
• Outreach programs that support communities and tap into your volunteer spirit
• Learning opportunities to help current needs and advancement
• Global operations, with opportunities in North America, Europe and Asia Pacific
• An abundance of Affinity groups to meet your needs

Cognizant Core Values

• Work as One: We think beyond roles, relying on each other’s strengths to win as a team.
• Raise the Bar: We always aim for excellence in how we work and what we deliver.
• Dare to Innovate: We push boundaries and take chances to reimagine what’s possible.
• Do the Right Thing: We all lead with integrity and always make the ethical choice.
• Own It: We own the outcomes for our company, colleagues, and community.