We're looking for a welcoming and hospitable person to facilitate memorable vacation experiences that go above and beyond guests’ expectations. A friendly disposition, great attitude, and good computer and keyboarding skills are required. Previous customer service experience is preferred. We'll provide the support to help you succeed! This is a permanent, year-round position. Progression to a supervisory role may be possible for the right candidate. The responsibilities of this position include:

Becoming familiar with the amenities of the resort and the area in order to recommend services and activities. Warmly greeting everyone who enters the lobby, and responding to phone and in-person inquiries with courtesy and patience. Entering bookings, modifications and cancellations in our booking software and processing payments and refunds. Checking guests in and out. Acting as “command central” for the resort’s guest-facing operations, including directing maintenance requests and monitoring housekeeping activities. Staying attuned to external circumstances (e.g., weather, road conditions, power outages) to anticipate how guests may be impacted, and to work with staff and managers to respond appropriately. Other duties as assigned to fill slow times at the front desk. This is a part-time position with 3-4 shifts (8:45am-5:15pm) per week. Weekend work is required. Additional work in other areas of the resort's operations may be possible to increase hours. Falcon Trails Resort offers fair wages, affordable on-site accommodations, and a friendly, upbeat work environment. Compensation details to be discussed with the successful candidate.

To apply, send your cover letter and resume to Pam Peters-Pries, Human Resource Manager at pam@falcontrailsresort.com.

Application deadline: Friday, June 26

Start date: Week of July 13