Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description:

Position Purpose Summary:

The Crisis Housing Liaison’s primary responsibility is to prevent Individuals entering homelessness, redirect individuals out of homelessness from all different living situations and preventing further entrenchment into homelessness.

Accountabilities:

• Work with people who are homeless or near homeless to provide referrals and guidance to assist them in diverting from entering the shelter system
• Review referrals to determine if they meet the eligibility requirements of the program
• Provides emergency/crisis intervention and short-term case management
• Complete VI-SPDAT’s as needed
• Develop and maintain productive working relationships with program partners and other community agencies
• Serve as liaison between individuals and community
• Work with internal resources to provide assistance
• Record and maintain stats on individuals served
• Enter all required information into HIFIS (Intakes, case notes, referrals, housing history, etc.)
• Assist in housing search when needed
• Follow up and coordinate with other service providers to ensure individuals are referred to appropriate supports
• Participate in required meetings and trainings with The Salvation Army and the RMWB
• Conduct immediate and long-term follow up to ascertain the effectiveness of the program
• Transport Clients as required
• Perform other duties as directed by supervisor

CRITICAL RELATIONSHIP MANAGEMENT

Governance****Boards and Councils:

Internal:

• Maintain communication with Team Lead
• Maintain communications with community individuals/caseload

External:

• Maintain communication with community funders and other agencies or community supports

MANAGERIAL/Technical Leadership Responsibility:

• Reports directly to: Team Lead

FINANCIAL AND MATERIALS MANAGEMENT:

WORKING CONDITIONS:

• This is a temporary fixed term position of one year. Full-time hours at 40 hours per week. Weekly schedule is Monday - Friday, 8:30am - 4:30pm with a 1 hour paid meal break.
• Works in an office within the administrative office
• Meets one-on-one with Individuals in various locations throughout the region (If they cannot come to us). Some locations could potentially be a high-risk environment.
• May have to deal with aggressive and/or disruptive people. Potential of verbal, and less likely physical, attacks.
• May be exposed to infectious diseases

The above responsibilities must be performed in keeping with The Salvation Army’s Mission, Vision and Values, in a professional manner, upholding our code of conduct.

Education, Qualifications and Certifications:

• Bachelor’s Degree or two-year Diploma/Certificate in a related field
• Two - five years’ experience working with homeless and near homeless adults
• Candidates without a degree but who have relevant and related experience will also be considered
• Satisfactory Police Information Check (PIC) with Vulnerable Sector Search
• Current First Aid Certificate with Level A or C CPR from an Alberta approved training provider
• Applied Suicided Intervention Skills Training considered an asset
• Non-Violent Crisis Intervention considered an asset
• Valid Class 5 licenses with clear driving abstract
• Provided proof of insurance with 2 million liability

Experience and Skilled Knowledge Requirements

• Two – five years working within social services, housing first, detox, addiction treatment Centre’s, mental health programs with homeless and near homeless adults
• Ability to work with diverse groups
• Ability to work with individuals who present with addiction and mental health issues
• At least two years’ experience delivering community-based services
• Knowledge of evidence-based practices, motivational interviewing and cognitive behavioral techniques
• Experience networking with a range of partners and stakeholders
• Excellent knowledge and understanding of poverty-related issues, trends, and services, particularly within, but not limited to the urban Indigenous population

Skills and Capabilities:

• Able to solve problems for clients quickly, creatively and ethically
• Able to work in a respectful and client-centered manner
• Understand how to apply de-escalation techniques
• Flexible and adaptable to change
• Attention to detail and excellent organizational skills and ability to multi-task
• Works with initiative, commitment and enthusiasm; physically fit
• Good working knowledge of Microsoft Office (Word, Excel, Outlook, Access, PowerPoint)
• Familiar with entering data into databases, such as the Efforts to Outcomes system

Target pay rate for this position is $31.00 per hour.

Compensation:

The target hiring range for this position is $25.29 to $31.62 with a maximum of $37.94.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email

Recruitment.Accommodations@salvationarmy.ca

if you have a need for any accommodation and we will be pleased to discuss this with you.