Client Navigator Jobs in Fort Simpson, NT
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Client Navigator - Term
About the role
Limited Competition
This job opening is limited to residents living within 25 kilometres of Fort Simpson
Department Information
The Department of Education, Culture and Employment (ECE) provides the residents of the Northwest Territories with access to quality programs, services and support to assist them in making informed and productive choices for themselves and their families with regard to education, training, careers, employment and labour, child development, languages, culture and heritage.
Job Information
As the Client Navigator, based in Fort Simpson, you will be responsible for ensuring that individuals, families, and the community have their basic needs met by providing assistance and connecting them with appropriate supports from other agencies. This includes conducting individual assessments to determine eligibility for program funding and identifying additional required supports. The role also involves administering Income Security Program benefits and services to eligible NWT residents in accordance with relevant legislation, policies, and service standards. Using a client-centered approach, the position delivers comprehensive, integrated services while also working to build community capacity to enhance available programs and supports.
Key Responsibilities:
Provide information to applicants on program benefits, guidelines and appeal processes.
Work with outside agencies to address client needs and assist with specific client situations.
Manage a high volume, complex caseload in various Income Security Programs.
Assist applicants to identify potential barriers to achieving goals and helping them to establish development plans by making necessary referrals to other agencies.
Key Qualifications:
A Diploma in a Social Science field and a minimum of one (1) year of relevant experience.
The incumbent must be able to successfully complete the Income Security Statutory Training and CMAS Training within an established timeframe (1-3 months).
GNWT Inquiries
Inquiries Only:
Dehcho HR Client Service Centre
Department of Finance
Government of the Northwest Territories
2nd Floor, Chief Baptiste Cazon Building
9802 98 Avenue
BOX 290
FORT SIMPSON, NT X0E 0N0
Tel (867) 288-0334
Fax (867) 695-3100
jobsdehcho@gov.nt.ca
Note: If you do not receive electronic notification confirming receipt of your application, please follow up via telephone.
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About Government of the Northwest Territories
About the GNWT
The GNWT employs approximately 4,800 employees who provide programs and services for close to 44,000 residents. The size of our workforce allows our employees to champion projects that are acted upon to make a difference in communities. The ability to make a difference empowers our employees and allows them the freedom to work on projects that are meaningful. Our 33 communities are welcoming and friendly; it is not surprising that many of your colleagues may become lifelong friends.