Our client, a well-established company in the transportation and logistics industry, is currently looking for a customer service agent to join their team.

If you are an organized, proactive person who can handle multiple tasks simultaneously, this opportunity could be perfect for you!

Responsibilities:

• Provide customer service to clients regarding shipments and deliveries.
• Manage OS&D (Over, Short & Damage).
• Track shipments and resolve transportation-related issues.
• Enter and update information in the AS400 system.
• Communicate effectively with clients, drivers, and internal teams.
• Perform various administrative tasks related to transportation operations.
• Perform any other duties related to the position.

Benefits of this position:

• Comprehensive group insurance paid by the employer.
• Pension plan.
• Annual bonus starting at 5%.
• 3 personal days.
• 10 sick days.
• 10 public holidays.

Requirements:

• Minimum 1 year of customer service experience in transportation or logistics.
• Experience with OS&D.
• Experience with AS400.
• Bilingualism (French and English) required. 50% use of English to communicate effectively internally and externally.
• Ability to multitask in a fast-paced environment.
• Excellent organizational and prioritization skills.

Salary: Starting at $45,000 per year, depending on experience. Schedule: Day shift, from 7:00 a.m. to 3:30 p.m., Monday to Friday. Status: Permanent.

Interested in this position? Send your application to Maksim Ekimov by email at maksim@bedardressources.com.