At TTI, people come for the opportunity and stay for the culture!

Returns Auditor
Techtronic Industries Inc. | Milwaukee®
Full-Time | Permanent | Georgina, ON (Canada)| E2

Job Description:

About TTI Canada

Are you ready to lead the way in shaping an empowering work environment with a global leader in power tools, accessories and hand tools? At TTI, we are known for our innovative products, world-class brands, and an unrelenting commitment to operational excellence. With iconic brands like Milwaukee® we’re not just about delivering outstanding performance but also about creating exceptional development for our people. If you’re passionate about building your career in a dynamic, fast-paced environment, we want to hear from you! At TTI, culture drives performance, and it’s at the heart of everything we do. We are fast, innovative, and constantly evolving but above all, we’re a team that celebrates success together. We reward creative thinking and encourage your self development. Join us in driving a culture that supports sustainability, growth, and leadership.

With our Milwaukee team, we seek passionate, driven individuals to elevate our brand. Our culture is built on respect, integrity, and social responsibility, with our people at the core of our success. Whether you’re starting out or bringing years of experience, we support your growth. Here, you’ll be empowered to take ownership, drive innovation, and make an impact. Milwaukee is more than a workplace, it’s where careers accelerate, and potential is unlocked.

Position Description

The Returns Auditor is responsible for inspecting and testing tools from 30 Day Returns.

What You Will Do

• Read and comprehend RGA (RMA) forms, packing list, or return goods form
• Visually inspect all tool models, batteries, and kits for cleanliness and to ensure all associated items are returned
• Inspect and test all tool models and batteries for proper functionality
• Make proper disposition decisions based upon documented guidelines
• Review returns paperwork to ensure correct items are dispositioned
• Responsible for quality of work
• Responsible for maintaining productivity to established goals
• Complete check sheet for each order inspected
• Utilize WMS to perform all relevant returns processing, item conversions and inventory functions
• Assist within the department as needed
• Practice 5S workplace organization and workplace Safety
• Able to react to change effectively and handle other tasks as assigned including working alternate shifts and weekends as needed
• Ability to work multiple positions in the operation as needed
• Develop into subject matter expert in the area who can train and assist others as needed
• Knowledgeable of all functional testing for tools and batteries going through audit station
• Participate in Continuous Improvement program and initiatives
• Stand for long periods of time while inspecting tools
• Must be able to lift 40 pounds
• Frequent bending, stooping, pushing and pulling of parts and containers
• Repetitive motion
• Able to work in various temperature conditions

What You Will Bring

• High School or GED diploma required
• Excellent organizational skills and time management skills required
• Must have basic math and computer skills
• High attention to detail
• Ability to perform work per instructions and within reasonable time.
• Must have one to two years of previous experience in electrical or mechanical repair
• Mechanical and diagnostic skills

What You Will Benefit From

• Extensive health benefits, including vision and dental care
• Retirement Savings Plan with Employer Matching Contributions
• Competitive hourly rate of $25.38/hr
• Paid time off and employee discount programs
• Annual $500 Wellness Program allowance

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Diversity, equity, and inclusion are at the core of our values at TTI. Because of our commitment to a multicultural and inclusive workplace, our people are our competitive advantage. We foster an inclusive environment where diversity is valued and where all employees feel safe to contribute their ideas, share their experiences, and represent their diverse backgrounds to innovate and solve complex problems as one team. We actively support and accommodate the diverse needs of our team, creating an empowering space where everyone can thrive.