Customer Experience Lead Jobs in Guelph, Ontario, Canada
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Guelph, Ontario, Canada
Administrative Services Representative
About the role
Calling all Administrative Professionals!
Are you an enthusiastic individual dedicated to providing superior customer service? Would you describe yourself as a motivated team player, able to develop a strong network with co-workers and who prides themselves on having exceptional attention to detail and a strong ability to multitask? If so, please consider this opportunity.
About the job
In this role, you will provide a range of administrative support services to staff and clients. These services will include:
- providing client and program administration support for a range of programs
- managing calendars and correspondence for management and staff
- entering, tracking and manipulating data to support branch projects
- planning and organizing unit meetings, tracking projects
- lead and deliver unit level administrative projects
- processing financial transactions related to staff expenses, branch spending, vehicle costs and procurement in the branch
- supporting the branch administration team
What you bring to the team
Communication and Customer Service Skills
You have:
- Communication skills to explain policies, procedures and reporting requirements.
- The ability to present information to internal teams at meetings confidently.
- Customer service skills to provide a variety of services to internal and external clients in a reliable and highly responsive manner.
Organizational and Records Management Skills
You have:
- Organizational and prioritization skills to manage a heavy workload with multiple demands and conflicting deadlines.
- The ability to support management by tracking multiple projects, following up on action items and providing status updates to team members.
- Organizational skills to complete tasks and meet deadlines.
- The ability to reliably manage records, as well as track and retrieve information and data.
Analytical and Financial Skills
You bring:
- Analytical skills to support the development, implementation and tracking of new and/or updated administrative policies and procedures.
- Analytical skills to review financial transactions for compliance with policies, procedures and guidelines.
- Analytical and problem-solving skills to proactively identify potential issues and recommend solutions.
- Numeracy skills to support financial management, tracking and budgeting.
- The ability to interpret and apply financial policies, procedures and guidelines.
Computer skills:
You possess:
- Proficiency with databases, common office computer equipment and software such as OneNote and Microsoft Office applications
Additional information
Address: 1 English Temporary, duration up to 18 months, 1 Stone Rd W, Guelph, West Region
Category: Administrative and Support Services
Posted on: Thursday, July 2, 2026
How to apply:
Please apply online, only, at www.ontario.ca/careers, quoting Job ID 246292, by Thursday, July 30, 2026 11:59 pm EDT. Please follow the instructions to submit your application.
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About Government of Ontario
Ontario Government | Gouvernement de l'Ontario
The Ontario Government works to serve the public interest and uphold the public trust by providing Ministers with objective advice and expert guidance. The Ontario Public Service carries out the decisions and policies of the elected government with integrity and accountability and administers public services to the highest professional standards.
Le gouvernement de l'Ontario sert l'intérêt public et conserve la confiance du public en fournissant aux ministres des conseils objectifs et spécialisés. La fonction publique de l'Ontario applique les décisions et les politiques du gouvernement élu. En respectant le principe de reddition des comptes et avec intégrité, elle administre les services à la population selon les normes professionnelles les plus rigoureuses.