Position Summary

Under the direction of the Supervisor(s), Pit Manager(s), Table Games Manager, the Dealer is responsible to conduct the play of table games in a professional, friendly, courteous, and entertaining manner while adhering to regulations, policies, and procedures. The Dealer will create a fun and exciting gaming atmosphere by applying skills, ability, and exceptional service to keep our valued customers coming back for more!

Key Accountabilities

• Conducts live games on the casino floor professionally and as a team member
• Ensures compliance of all regulations, policies, and procedures
• Works closely with Supervisors and management staff to ensure a well-run gaming floor
• Promotes the Casino’s events, services, and promotions to all guests
• Assists players with game rules
• Promotes and maintains positive relations with all guests and staff
• Ensures the guest is being provided with superior customer service
• Commitment to learning what our customers’ needs and wants are
• Encourages mutual accountability in service and inspiring others
• Takes pride in work and willing to learn and master new games
• Protects the Company’s assets by securing cards, chips and cash; verifies all transactions and concentrates on table activities
• Maintains appropriate game pace and proper game security
• Contacts Supervisor to resolve disputes and game irregularities
• Finds ways to Play ; you are serious about work, without being serious in your demeanor
• Chooses to make every day a great day
• Stays focused in order to Be there
• Delivers an exceptional entertainment experience to internal and external guests to ensure you Make their day

Education and Qualifications

• Minimum Grade 12 or equivalent is required

• Strong basic mathematic skills required to determine winnings, losses, and game outcomes, is required

• Must be certified as a Dealer by the Nova Scotia Alcohol & Gaming Division (application provided)

• Dealer experience required

• Demonstrated exceptional customer service and interpersonal skills is required

• Proven ability to conduct live games with speed, efficiency and accuracy is required

• Satisfactory attendance is required

• Proven sound judgement and decision-making skills is required

• Demonstrated aptitude to create an entertainment experience with guests is required

• Proven to be detail oriented, reliable, punctual, efficient, trustworthy, diligent in duties and responsibilities, and a team player

• Self-motivated and works well in a fast-paced environment

• Must be able to concentrate and stand for long periods of time

• Consistent dealing of table games in a repetitive manner

  Work Environment Considerations

  Regular casino environment, standing for long periods of time, dealing cards for long periods of time, some exposure to noise, some exposure to verbal abuse, non-traditional w ork hours

Successful candidate must be available for the following mandatory training dates:

April 27 th to May 1 st from 10am to 6pm.

May 4 th to 8 th from 10am to 6pm.