Systems Analyst (IT & Cybersecurity Operations)

**Company:**Northumberland Ferries / Bay Ferries

**Location:**Charlottetown, PE or Halifax, NS

**Job Type:**Full-time

**Reports To:**Director, Technology and Systems

Join Our Mission

Keep our fleet moving and our data secure. As aSystems Analyst, you won’t just be sitting behind a desk in a typical office. You will be the technical backbone supporting shore-based terminals, vessel-connected systems, and critical ship-to-shore connectivity. If you thrive in a role that blends hands-on infrastructure support with high-level cybersecurity operations, we want to hear from you.

The Role

You will be responsible for the day-to-day reliability and security of our enterprise IT systems. This is a "boots on the ground" technical role focusing on network administration, cybersecurity incident response, and system hardening. You will play a pivotal role in protecting our infrastructure from threats while ensuring our operational technology (OT) interfaces remain seamless.

Key Responsibilities

-**Infrastructure & Networking:**Administer our Ubiquiti network environment (UniFi controllers, switches, APs) and manage ship-to-shore connectivity. -**Surveillance Management:**Oversee company-wide CCTV and video surveillance infrastructure, ensuring data retention and system reliability. -**Cybersecurity Operations:**Act as the Technical Support Lead during incidents; manage DNS filtering, network segmentation, and endpoint protection. -**Incident Response:**Lead forensic investigations, containment, and recovery activities while issuing security bulletins to stakeholders. -**Audit & Compliance:**Prepare technical evidence for cybersecurity audits and regulatory inspections, ensuring we meet all governance standards. -**Microsoft 365 Admin:**Manage 365 services, SharePoint security configurations, and data access controls.

What You Bring

-**Technical Expertise:**Proven experience supporting enterprise-level networks, servers, and endpoints. -Security Mindset:Hands-on experience in cybersecurity operations, system hardening, and incident response protocols. -Platform Proficiency:Advanced knowledge ofMicrosoft 365 administrationandUbiquiti/UniFinetworking hardware. -**Communication:**The ability to translate complex technical risks into clear, actionable advice for non-technical stakeholders. -**Adaptability:**Comfort working across diverse environments, from office settings to terminal interfaces and vessels.

Required Skills & Competencies

• Microsoft 365 Administration & Security (Essential)
• Network Segmentation & DNS Threat Protection
• Vendor Coordination & Technical Troubleshooting
• IT Governance & Policy Development
• Audit & Compliance Support

Why Work With Us?

-**Unique Environment:**Support a vital transportation link involving complex maritime technology. -**Professional Growth:**Take a lead role in cybersecurity initiatives and infrastructure planning. -**Impact:**Your work directly affects the safety and efficiency of our fleet and passengers.

Deadline for applications is Thursday March 30th.